Senior Manager - BSA/AML Complex Investigations (Hybrid/Richmond, VA)

The Senior Manager- BSA/AML Complex Investigations leads and oversees high risk, sensitive, and complex financial crime investigations. This role plays a critical role in the Bank’s compliance with BSA/AML, OFAC, and related regulatory requirements, while delivering high quality investigative outcomes and regulatory ready documentation. The Senior Manager is responsible for directly leading, coaching, and developing a team of investigators, driving strong performance, quality, and consistency across all investigative activities. In addition to people leadership, this role serves as a subject matter expert across complex typologies, providing guidance and escalation support on high-risk cases, and ensuring timely, accurate SAR decisioning.