Senior Manager- Operations Transformation

We are looking for a Senior Manager- Operations Transformation to lead major change initiatives at RBC Direct Investing, focusing on end-to-end execution and operational excellence. Oversee project design and delivery, drive measurable results, and manage stakeholder relationships. Ideal for experienced leaders with strong operational and analytical expertise.

Skills

• project management
• business process design
• stakeholder management
• organizational change management
• process management
• risk management
• operational risk control
• automation
• digital fulfillment
• contact center operations
• third party integration
• servicelink
• broadbridge
• tradelink
• powerpoint
• business appraisal
• investment products knowledge
• investment systems knowledge
• portfolio management
• client relationship management
• group problem solving
• decision making
• process improvement