Senior Manager - US Marketing Systems, OTTAVA

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Marketing

Job Sub Function:

Multi-Family Marketing

Job Category:

People Leader

All Job Posting Locations:

Santa Clara, California, United States of America

Job Description:

Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.

Are you passionate about improving and expanding the possibilities of surgery? Ready to join a team that’s reimagining how we heal? Our Surgery team will give you the chance to deliver surgical technologies and solutions to surgeons and healthcare professionals around the world. Your contributions will help effectively treat some of the world’s most prevalent conditions such as obesity, cardiovascular disease and cancer. Patients are waiting.

Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech

Johnson & Johnson MedTech is recruiting for a Senior Marketing Manager, Ottava US Systems for the OTTAVA Surgical System, a soft‑tissue robotic surgery platform. This position is located in Santa Clara, CA or Cincinnati, OH. Remote work may be considered on a case-by-case basis within the US.
 

The Senior Manager, Systems US Marketing is responsible for owning the strategy and executional enablement of US hospital Ottava program rollouts. This role serves as the voice of the US hospital customer with deep focus on administrators, robotic coordinators, and enterprise stakeholders and orchestrates a friction light, insight led journey from capital purchase through program launch, early utilization, and program stabilization.

This leader deeply understands the unmet needs, decision dynamics, and operational realities of US hospitals and translates that expertise into insight led commercial narratives, peer to peer engagement strategies, and decision enablement tools. The role empowers Capital Sales with prescriptive guidance and scalable programs that accelerate Ottava adoption while enabling hospitals to successfully launch and grow robotic programs.

Major Duties and Responsibilities:

US Hospital Program Rollout Strategy

• Own the US hospital Ottava program rollout strategy, from capital purchase through launch, activation, and early utilization.
• Define best‑practice launch models that align hospital economics, operational readiness, and Ottava systems differentiated capabilities.
• Identify and address systemic barriers to successful program launch across administrators, robotic coordinators, OR leadership, and enterprise stakeholders.

Hospital Insight & Challenger Teaching

• Serve as the subject‑matter expert on the unmet needs of US hospital executives, administrators and robotic coordinators.
• Identify emerging US trends in capital purchase behavior, robotic program structure, reimbursement considerations, and patient activation.
• Translate insights into Challenger‑based narratives that reframe how hospitals think about launching and scaling robotic surgery programs.

Peer‑to‑Peer Program Enablement

• Define the US peer‑to‑peer customer engagement strategy required to launch successful Ottava programs.
• Identify where administrator to executive to executive, administrator, coordinator to coordinator, and system‑level peer learning accelerates adoption.
• Inform educational forums, customer events, and launch programming with system‑level insight and purpose.

Commercial Enablement & Capital Sales Partnership

• Serve as the single point of contact for US Capital Sales for marketing needs.
• Partner closely with Capital Sales to understand field challenges related to hospital decision‑making and program launch.
• Own the creation of insight led tools, programs, and decision enablement resources that help Capital Sales drive Ottava adoption.
• Equip Sales to confidently guide complex enterprise buying groups and launch teams through structured, prescriptive conversations.

Early Program Success & Scaling

• Support hospitals during program readiness, activation, early utilization, and expansion.
• Deliver ongoing, insight driven resources that help hospitals operationalize their Ottava system operations and build sustainable robotic programs.
• Act as a strategic partner to hospitals navigating launch complexity, organizational change, and early performance optimization.

Cross‑Functional Leadership

• Serve as the primary US hospital executive voice within the Ottava organization, influencing program strategy, training approaches, evidence needs, and downstream marketing.
• Collaborate across Commercial, Training, Medical Affairs, Product, and Operations teams to ensure alignment to real‑world hospital needs.
• Advocate relentlessly for hospital customers while balancing enterprise strategy and long‑term platform goals.

Qualifications

• Bachelor’s degree required.
• MBA or advanced degree strongly preferred.
• Minimum of 8+ years of progressive business experience in roles demonstrating increasing responsibility (e.g., marketing, sales, strategy, product development).
• Prior marketing experience in the medical device industry required.
• Experience with healthcare / medical capital equipment marketing required.
• Experience selling a capital medical device to US hospitals preferred.
• Demonstrated experience supporting hospital systems, enterprise customers, or complex healthcare organizations.
• Experience driving adoption, utilization, or scale‑up of complex medical technologies or capital programs preferred.
• Proven ability to define market landscapes, customer needs, and solution strategies and translate insights into actionable guidance for commercial and cross‑functional stakeholders.
• Exceptional analytical and quantitative skills with the ability to synthesize complex operational and market data into clear, actionable strategies.
• Demonstrated ability to influence cross‑functional teams and senior stakeholders without direct authority.
• Critical thinking and problem-solving expertise with a demonstrated ability to achieve business results by influencing cross-functional teams and stakeholders without direct authority. A high degree of intellectual curiosity and learning agility, enabling swift adaptation to evolving business landscapes and new challenges is required.
• Outstanding verbal and written communication skills, with a track record of clear, persuasive storytelling to diverse audiences. Experience using Challenger methodology in marketing materials preferred.

Other:

• This position will be based in Santa Clara or Cincinnati, OH and may require up to 50% travel, predominantly domestic.
• The anticipated base pay for this role is $122,000 to $212,750
  • If based out of the Bay Area, CA. the anticipated base pay is $142,000 to $244,950

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson and Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, please email the Employee Health Support Center (ra-employeehealthsup@its.jnj.com) or contact AskGS to be directed to your accommodation resource.

 

 

Required Skills:

 

 

Preferred Skills:

Brand Positioning Strategy, Collaborative Selling, Commercial Awareness, Content Marketing, Cross-Functional Collaboration, Customer Intelligence, Data Analysis, Developing Others, Digital Marketing Platforms, Execution Focus, Financial Analysis, Go-to-Market Strategies, Inclusive Leadership, Innovation, Leadership, Operations Management, Performance Measurement, Sales Promotions, Succession Planning, Tactical Planning