Senior Marketing Automation Specialist

At Wave, we help small businesses to thrive so the heart of our communities beats stronger.  We work in an environment buzzing with creative energy and inspiration. No matter where you are or how you get the job done, you have what you need to be successful and connected. The mark of true success at Wave is the ability to be bold, learn quickly and share your knowledge generously.

The Senior Marketing Automation Specialist is responsible for owning the execution, optimization, and operational excellence of Wave’s customer marketing automation programs across email, in-product, and push channels.

Working closely with Lifecycle and Product Marketing, Growth, Product, Data and other cross-functional partners, this role translates customer and business strategies into sophisticated, scalable automated journeys that drive activation, engagement, conversion, retention, and expansion. 

This role serves as the subject matter expert in marketing automation, campaign orchestration, testing, and measurement —  ensuring our customer communications are highly targeted, personalized, measurable, and continuously optimized.