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About Reputation
Reputation, founded in Silicon Valley in 2013, is the industry's sole platform that uses an AI-powered product stack to help companies measure, manage, and scale their real-time reputation performance everywhere, effectively functioning as a business's eyes and ears across all customer feedback channels to uncover predictive insights. This market leadership is reinforced by significant funding from top-tier firms like Bessemer Venture Partner, Kleiner Perkins, and Marlin Equity Partners, driving substantial annual recurring revenue from Global Fortune 1000 companies, major automotive OEMs, healthcare systems, and top property management firms, with trust from over 250 partners including Google and Meta. Recognized recently as America’s Greatest Midsized Workplaces by Newsweek which rewards excellence and career development, and attracts player-coaches, team-oriented collaborators, and individuals who value perseverance and hustle.
Your Role at Reputation:
We are seeking an articulate, creative and high energy Senior Product Marketing Manager to develop and execute go-to-market plans for our Reputation Management platform. This position reports to the VP of Product Marketing & Enablement with responsibilities that include the development and execution of product launches, sales enablement, product collateral, and competitive analysis.
The ideal candidate is high energy, vocal, well written and is known for being the "glue" in cross-functional team situations. We are expecting the candidate to whip up a new pitch deck, write a blog or work on an RFP response without breaking a sweat.
How You’ll Shape the Experience:
Optimize and execute launches; particular expertise with high-velocity/high volumes of product updates.
Develop product collateral that sellers actually use – decks, how to guides, leave-behinds, release notes, FAQs, thought leadership, etc – that make our value and differentiation concrete.
Serve as a subject matter expert to allow the sales, marketing, and customer success organizations to articulate Reputation's platform features and advantages to their customers.
Perform on-going market research and articulate competitive differentiators to internal teams and customers.
Work with Product Management to tie product innovation to customer value; establish a continuous feedback loop (encompassing market trends, customer needs, and competitive factors) to influence the product road map toward market opportunities.
Additional duties as assigned.
The Skills That Set You Apart:
5+ years of related product or solutions marketing experience.
Ability to turn a rich and fast-evolving combination of product features and customer stories into compelling, differentiated, and powerful product messages.
Outstanding written and verbal communication skills.
Highly effective presentation skills (examples of past work will be required).
Experience conducting and analyzing market and competitive research.
Experience influencing and communicating product offers to customers, prospects and sales teams.
Intuitive understanding of complex software products.
BA degree required: Master's degree strongly preferred.
Our Benefits & Perks
We believe our people deserve to feel supported, valued, and rewarded both in and out of work. That’s why we offer a generous and thoughtfully designed benefits package, including:
Paid Time Off:
Flexible PTO for salary paid employees
Hourly employees accrue PTO based on tenure & receive 5 sick days annually. Sick days are available day 1. PTO accrues on a per paycheck basis.
10 company paid holidays plus 4 “Extended Company Holidays,” which are additional paid days off for the company.
Health and Welfare Benefits
Multiple medical and dental plan options, plus 100% company paid vision coverage
401k available through Fidelity
Paid Parental Leave for all eligible employees as of day 1 of employment
Employer paid short and long term disability and life insurance
Critical Illness, Accident & Hospital Indemnity insurance
Employee Assistance Program (EAP)
Access to a wide variety of perks and wellbeing apps:
- PerkSpot: Employee discount program
- Wellhub (Gym Pass): Access to virtual wellbeing apps, coaching, and gym memberships
- Carrot Fertility: Support for fertility, family planning, maternity, parenting, and hormonal health
- Omada: Virtual prevention and physical therapy program
- Ladder: Supplemental life insurance
- SoFi: Financial wellbeing platform with 1:1 advice
- Fetch: Pet insurance discount program
- Spring Health for Guardian: Virtual mental health support
- XP Health for Guardian: Virtual eyewear platform
- Rate.com: Mortgage services discount program
We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
To learn more about how we handle the personal data of applicants, visit our Candidate Privacy Notice.
Applicants only - No 3rd party agency candidates.
