Senior Project Manager
Delhi NCR, IndiaFull-timeSenior · 6-8 years
About this role
At SingleInterface, we are redefining how multi-location brands connect with customers in an AI-driven digital world. Backed by $30M in funding from PayPal Ventures and Asia Partners, we are scaling our AI Retail Tech Platform to empower businesses with seamless digital presence management, AI-powered customer engagement, online reputation management, and store-level product & service integration. Our data-driven approach helps brands enhance customer experience, gain insights, and drive revenue growth.
Our Vision
Making AI-driven solutions simple & accessible for hyperlocal businesses to manage complex digital marketing needs.
Our Goal
Fuel growth for 10 million business locations by 2030 through advanced AI-powered frictionless experiences.
Our Core Values
- Customer First – We put our customers at the heart of everything we do.
- Getting Things Done – Speed and execution define our approach.
- Being Authentic – We stay true to our people and mission.
- Being Finicky – We obsess over the details that matter.
- Being Techurious – We challenge the status quo with tech-driven solutions.
Overview
We are looking for a highly intelligent, execution-focused Sr. Project Manager (PMP Certified) who thrives in fast-paced SaaS environments and can drive complex, tech-heavy initiatives—especially those involving Google Business ecosystem (GBP/Google APIs) and AI-driven use cases.
The ideal candidate combines strategic thinking with hands-on execution, and a technical background (especially prior development experience) will be a strong advantage.
Key Responsibilities
- Lead end-to-end delivery of multiple SaaS-based projects across cross-functional teams (engineering, product, data, operations).
- Manage projects involving Google Business Profile (GBP), Maps, APIs, and backend integrations.
- Drive execution of AI/ML use cases (automation, recommendations, NLP workflows, etc.) in production environments.
- Define project scope, timelines, milestones, and resource allocation.
- Collaborate closely with engineering teams—translate business requirements into technical deliverables.
- Proactively identify risks, bottlenecks, and dependencies; drive mitigation strategies.
- Ensure high-quality delivery with strong focus on scalability, performance, and reliability.
- Work with stakeholders to prioritize features and align roadmap with business goals.
- Implement agile methodologies (Scrum/Kanban) and ensure disciplined execution.
- Track KPIs, delivery metrics, and continuously improve processes.
Required Qualifications
- 6–8 years of experience in project/program management, preferably in SaaS companies.
- PMP Certification (mandatory).
- Strong exposure to Google Business Profile / Google APIs / location-based platforms.
- Experience managing projects involving AI/ML or data-driven systems.
- Proven ability to manage complex, high-scale backend systems.
- Strong understanding of software development lifecycle (SDLC) and agile frameworks.
- Excellent stakeholder management and communication skills.
Preferred Qualifications
- Prior experience as a Software Developer / Engineer (highly preferred).
- Familiarity with APIs, backend architectures, and cloud environments (AWS/GCP).
- Experience in handling high-scale systems (large datasets, high traffic environments).
- Exposure to automation, bot management, or large-scale data pipelines is a plus.
Key Traits We’re Looking For
- Exceptionally sharp problem-solving ability
- Strong ownership mindset and bias for action
- Ability to simplify complex technical concepts
- High execution speed with attention to detail
- Comfortable working in ambiguity and scaling environments
Why Join Us
- Work on cutting-edge AI + SaaS products at scale
- High-impact role with ownership across systems and teams
- Opportunity to solve complex, real-world problems in a fast-growing environment