Senior Site Specialist

As a Senior Site Specialist at ICON, you will serve as a key operational point of contact for investigator sites in Poland, supporting site start-up, maintenance, and close-out activities. You will take ownership of complex site tasks, build strong relationships with site personnel, and help drive a positive, efficient site experience. Given the close collaboration with Polish investigator sites and stakeholders, fluency in Polish and English is essential for success in this role.
 

What You Will Do:
Your experience in site management and operations will be key in delivering high-quality outcomes and mentoring colleagues.

Key responsibilities include:

• Managing advanced site-level activities for investigator sites in Poland, including essential document collection, review, and maintenance for assigned sites or studies.

• Acting as a primary liaison for Polish site staff on operational questions, documentation requirements, and study processes.

• Ensuring accurate and timely updates of site status and information in clinical trial management systems and trackers.

• Supporting coordination of site visits, meetings, and communications with Polish investigator sites in collaboration with CRAs and project teams.

• Identifying opportunities to streamline site workflows and contributing to process improvement initiatives.

• Providing guidance and mentorship to junior site support team members on best practices and procedures.

Your Profile:
You will have a strong foundation in site management and operations, with the experience to work independently and guide others.
Required qualifications and experience:

• Bachelor's degree in life sciences, healthcare, business, or a related field, or equivalent experience in clinical research.

• Strong experience in site support, clinical administration, or similar roles within CRO, pharma, or healthcare.

• Good understanding of clinical trial processes, GCP, and site documentation requirements.

• Excellent organisational skills and attention to detail, with the ability to manage multiple sites and competing priorities.

• Strong communication and interpersonal skills, with a customer-focused approach to site support.

• Ability to work independently and collaboratively, with experience supporting or mentoring junior colleagues.

• Fluency in Polish and English is required, as the role involves regular communication and partnership with investigator sites, site personnel, and stakeholders across Poland.