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Maintains and supports highly complex applications and their operating environments. Performs complex troubleshooting as a subject matter expert for a portfolio of applications.;Works to ensure appropriate monitoring and alerting setup.;Collaborates with business, application development, infrastructure, executive stakeholders. Assists in setting the technical direction of the department.;Leads the standardization of tools, technologies, and/or business expertise in relationship to application support approaches. Collaborates with development, quality assurance, operations, support and infrastructure teams to manage application capacity and application monitoring & instrumentation. Guide the creation of architectural diagrams and design specifications to aid automation. Lay the strategy to standardizes change, validation, and deployment processes to reduce complexity i.e. DevOps. Complex Incident, Problem Management & Troubleshooting. May mentor or provide guidance for junior team members. Contributes to the achievement of Application Support objectives.Modified based upon local regulations/requirements.;Bachelor's degree in computer science or a related discipline, or equivalent work experience required; advanced degree is beneficial. 12+ years of diverse experience in multiple areas of information technology required experience in the securities or financial services industry is a plus.
