Server - Lulu Bar

Company Description

Lulu Bar offers an escape from the ordinary. Inspired by the hidden gems discovered while travelling, Lulu creates a vibrant and welcoming atmosphere that feels like a getaway — right in your own backyard.

Our Pacific-inspired menu features fresh, wood-fired dishes that are light, vibrant, and full of flavour. Complementing the culinary experience is a fun and refreshing beverage program, featuring sake, beer, and creative cocktails inspired by destinations from around the world.

At Lulu Bar, every visit is designed to transport guests far from home — and that’s exactly how we like

What's in it for you?

• Gratuities
• Comprehensive health, dental, and vision benefits, including enhanced mental health coverage
• Discounted gym membership 
• Access to our Employee Assistance Program for confidential support
• 50% dining discount at all O&B restaurants for you and up to three guests
• Employee Referral Program
• Join one of Canada’s leading hospitality companies, where a wide range of exciting internal career opportunities await!

Job Description

Lulu Bar is looking for experienced servers to fill out their team on a full-time contract. Servers are responsible for several functions including, but not limited to, providing exceptional upscale customer service to all guests in a prompt and friendly manner, efficiently explaining the menu to all guests, ensuring a smooth and enjoyable service, processing transactions, payments, while maintaining cleanliness in all areas of the restaurant. If you enjoy a fast-paced professional work environment, are flexible, and are looking to gain service experience, this is the job for you.

The day to day:

• Greet guests in a prompt and welcoming manner.
• Inform guests of all specials and menu changes.
• Be prepared to make quality recommendations to all guests.
• Extensive knowledge of all food and beverage items being served in the venue and the ability to accommodate all dietary requests and allergies.
• Take food and beverage orders from guests, enter orders in point-of-sale system and ensure accurate orders are relayed to the kitchen and bar.
• Deliver food and beverages from kitchen and bar to guests in a timely manner.
• Perform side duties which may include, but is not limited to: polishing cutlery, glassware, plate ware, during and at the end of your shift.
• Maintain cleanliness of all service areas.
• Quality check tables to ensuring guests are satisfied with the food and service. Respond promptly and courteously to any requests.
• If a conflict or situation arises concerning a guest, please involve a manger right away to resolve the situation.
• Prepare final bill, present check to guest, and process payment.
• Be ready and willing to assist fellow servers as situations arise.
• Be ready and willing to assist serving assistants by clearing and resetting tables.
• Thank guests for their visit and invite them to return.
• Be available to provide support as needed to ensure the smooth and efficient operation of the restaurant as directed by the general manager or manager in charge.
• Complete cash out at the end of the shift
• Execute any other tasks required

Qualifications

• 1-2 years’ experience serving, or bartending in a full-service restaurant required
• Wine and cocktail knowledge is considered an asset.
• Strong English communication skills with ability to establish and develop relationships with team members, partners, and customers.
• Basic knowledge of dining room and service procedures and functions.
• Basic math skills, can handle money, and operate a point-of-sale system.
• Valid Ontario Smart Serve certification is required
• Ability to maintain professionalism, control, and composure in difficult and stressful situations.
• Ability to work in a standing position for long periods of time (up to 5 hours).
• Must be over 18 as alcohol service and open scheduling availability is a requirement.
• Legally eligible to work in Canada

Additional Information

This is a current vacancy

Wage: $17.60 + gratuities

AI Disclosure
To ensure a fair and efficient recruitment process, some aspects of candidate screening may be conducted using AI software. All assessments and outcomes are reviewed by our hiring team to provide thoughtful, personalized consideration. We are committed to transparency and respect, ensuring a welcoming experience for every candidate.

Accessibility & Accommodation
Oliver & Bonacini is committed to providing an inclusive recruitment process. If you require accommodation or support during any stage of the hiring process, please let us know. We will work with you to ensure your needs are met in a respectful and timely manner.

Equity, Diversity & Inclusion

We value and embrace diversity in all forms and encourage applicants from all backgrounds to apply. Our recruitment practices are designed to ensure fairness, equity, and opportunity for every candidate.