Service Delivery Support

Step into the role of Service Delivery Support and be the main point of contact for assigned accounts, managing relationships with outsourcing partners and ensuring high-quality service delivery. Collaborate with third-party partners, drive escalation resolution, and support operational improvements in a dynamic, multinational environment.

Skills

• service delivery
• account management
• third party partner management
• project management
• data analytics
• ms office
• microsoft excel
• stakeholder communication
• escalation management
• business review participation
• problem solving
• interpersonal skills
• communication skills
• ai-driven adaptive learning
• data analysis
• content recommendation tools
• automated assessment tools
• feedback tools