Servicenow

Core Technical & Delivery Skills

• Ability to contribute across the software lifecycle including development, configuration, testing, debugging, and support activities
• Strong capability to write clean, efficient, and maintainable code in at least one programming language (Java, Python, C++, JavaScript, etc.)
• Good understanding of data structures, algorithms, logical reasoning, and problem-solving techniques
• Exposure to APIs, databases, cloud concepts, and familiarity with version control tools (e.g., Git)
• Ability to follow coding standards, best practices, and organizational processes
• Experience (academic/internship) in software development or IT tools, with understanding of Agile/Scrum methodologies

Communication, Collaboration & Professional Skills

• Strong verbal and written communication skills, including professional email etiquette and business communication
• Ability to collaborate effectively within teams, contribute to project tasks, documentation, and knowledge sharing
• Readiness to engage in client-facing interactions and work across flexible time zones
• Proficiency in MS Office tools for reporting, documentation, and communication

Behavioral & Cognitive Attributes

• Strong analytical thinking, problem-solving mindset, and attention to detail
• High level of ownership, accountability, and commitment to quality delivery
• Ability to learn quickly, adapt to new technologies, and work in dynamic environments
• Good time management, prioritization skills, and ability to handle multiple tasks efficiently

Educational Qualification

• Bachelor’s degree in Engineering / Computer Science / IT or related field

Good to Have

• Basic understanding or exposure to ServiceNow platform