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Disclaimer: This is a generic job description for the position stated below. Actual tasks and tools will be discussed further when you reach the final interview stage. Please ensure you apply for the right job based on your location and experience. We prioritize people who can do this successfully!
Social Media & Admin Assistant
Wing is on the exciting mission of redefining the future of work for companies worldwide! We are looking to be the one-stop shop for companies that are looking to build world-class teams & place their operations on autopilot.
And we’re looking for a Social Media & Admin Assistant to start immediately!
Duties and Responsibilities include but are not limited to:
Respond to Instagram and Meta ad inquiries via DMs as quickly as possible. Strict 2-minute response time to capture leads while they are still scrolling and engaged.
Explain treatments, answer repetitive client questions using pre-written templates, and book/reschedule appointments using Fresha.
Update client profiles and accurately maintain treatment notes in the Fresha booking system.
Identify complex questions, complaints, or situations outside the standard playbook.
Help with social media posting, brainstorm content ideas, and create basic graphics during downtime when DM volume is low.
Required Tools
Meta Ads Workflow
Qualifications:
Strong English (Written & Comprehension)
Basic Instagram/Meta Ad Lead-Response Experience
Fast & Reliable Tech Setup
Willingness to Learn Fresha tool
Technical Requirements:
USB Headset with Noise Cancellation feature
Working Webcam
Computer with at least 1.8 GHz processor and at least 4GB RAM
Main Internet Service Speed: at least 25 Mbps cable connection
Backup Internet Service Speed: at least 10 Mbps
Benefits:
Performance Incentives
Job Security and Stability
Paid Training
Inclusive Culture
Upskilling Opportunities
100% Work-From-Home
Exceptionally Supportive Team
Opportunities for Career Growth
Fun Work Environment
Holiday & Overtime Pay
Schedule: Dayshift | Australian Time (AWST) 9:00 AM to 6:00 PM
Location: 100% Remote
Salary Package: Up to ₱34K/month
Please note:
• Only qualified candidates will be invited to take the assessment & scheduled for an interview.
• We have other vacancies that might interest your friends & colleagues. They can check us out at our Jobs Website.
• You may also refer your friends using our Affiliate Marketing Program and earn up to $30 if your referral is hired.