Software Engineering-MTS-SDET

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Job Category

Software Engineering

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

About the Team

The Licensing and Provisioning organization is the foundation for defining and delivering customer entitlements across Salesforce products. Our mission is to ensure customers receive the correct product licenses and feature entitlements at the right time, whether through order-based, early, manual, or mass provisioning. We own critical, high-scale systems like customer tenant provisioning and transparent aggregation that govern license reconciliation and system integrity for all customer orgs. We are also redefining how Salesforce provides transparency to our customers for their licensing utilization and consumption.

Role Overview

As an MTS Integration Quality Engineer, you'll own the quality of Salesforce's Licensing & Provisioning platform by defining test strategies, creating comprehensive test plans, building scalable automation frameworks, and strengthening CI/CD release pipelines.

You'll partner closely with engineering teams to detect issues early, drive end-to-end integration quality, and develop regression tests that prevent recurring production issues. You'll also work with large-scale datasets and contribute to building AI-powered tools and automation that improve engineering productivity, accelerate testing, and enhance release quality. This is a hands-on engineering role for someone who treats test code as production code and is passionate about delivering reliable, high-quality customer experiences.

Key Responsibilities

• Design, develop, and maintain scalable automation frameworks for UI, API, integration, and end-to-end testing with a quality-first mindset.

• Define comprehensive test strategies and create detailed test plans for new features and platform initiatives.

• Build automated test suites that validate complex licensing, provisioning, and cross-cloud workflows.

• Participate in Test Design Reviews, ensuring coverage for functional, integration, business-critical, usability, and accessibility scenarios.

• Strengthen CI/CD quality gates and continuously improve release readiness through automation and test reliability.

• Execute testing across complex org configurations, diverse data shapes, and distributed service integrations.

• Drive cross-team and cross-cloud integration testing to ensure seamless customer experiences.

• Partner closely with Engineering, Product Management, UX, and partner teams to identify quality risks, improve testability, and deliver high-quality features.

• Participate in code and design reviews, providing feedback to improve product quality, maintainability, and testability.

• Monitor and improve quality health metrics, including automation coverage, test stability, release quality, and defect trends.

• Investigate production issues, perform root-cause analysis, and build regression tests to prevent future occurrences.

• Leverage AI-powered tools and contribute to AI-driven quality engineering solutions that improve developer productivity and testing efficiency.

• Mentor teammates on automation best practices, quality engineering principles, and continuous improvement while fostering a culture of engineering excellence.

Qualifications

• 4+ years of experience in Software Engineering, Quality Engineering, Test Automation, or a related technical field.

• Strong proficiency in Java and JavaScript with solid object-oriented programming fundamentals.

• Hands-on experience designing and developing scalable test automation frameworks for UI, API, integration, and end-to-end testing.

• Experience validating core and off-core service integrations, distributed systems, and microservices-based architectures.

• Strong experience in integration testing, API testing, and cross-cloud or cross-service validation.

• Experience building or leveraging AI-powered engineering tools, LLM-based workflows, or AI-assisted automation to improve developer productivity and testing efficiency.

• Experience with CI/CD pipelines, quality gates, and modern development tools such as Git, Maven, and IntelliJ IDEA/Eclipse.

• Strong knowledge of REST APIs, relational databases, SQL, and test data management.

• Excellent analytical, debugging, and root-cause analysis skills with a quality-first mindset.

• Strong communication and collaboration skills with the ability to work effectively across multiple engineering teams.

• Experience working in Agile software development environments.

• Bachelor's degree in Computer Science, Engineering, or a related technical field.

Preferred Qualifications

• Experience with Q3 Integration testing, enterprise SaaS validation, and quality engineering at scale.

• Strong understanding of distributed systems, microservices, APIs, and multi-tenant SaaS architectures.

• Experience validating Licensing & Provisioning workflows, entitlement systems, and complex customer journeys.

• Proven ability to drive cross-cloud integration testing and end-to-end workflow validation across service boundaries.

• Hands-on experience building test automation frameworks, CI/CD quality gates, and AI-powered automation solutions.

Why Join the Licensing and Provisioning Team

• Be part of a team that is driving innovation in providing transparency around seat-based pricing for Salesforce features.

• Work on projects that have a significant impact on our customers and the broader Salesforce ecosystem.

• Enjoy a collaborative and inclusive work environment that values diversity and creativity.

• Access to continuous learning and development opportunities to grow your career within Salesforce.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.