Application deadline: Aug 31, 2026
AWS is seeking a Sr. Partner Sales and Development Ops Lead to join the AMER/AWSI Partner Sales & Development Operations organization. This role will serve as a senior builder within the organization’s Rhythm of the Business (ROB) Architecture team, responsible for designing, building, operationalizing, and running scalable mechanisms that enable the AMER/AWSI Partner Sales and Development leadership team to inspect performance, make decisions, and execute consistently across a complex and evolving business.
The Sr. Partner Sales and Development Ops Lead will translate defined operational strategies and business requirements into common operating mechanisms, tools, processes, and inspection models that can serve the broader organization. The role will report directly to the AMER/AWSI Partner Sales & Development Operations Leader and work horizontally across the Operations leadership team to create an integrated operating architecture rather than duplicative mechanisms within individual businesses.
The successful candidate will combine strong business judgment, operational rigor, analytical capability, and mechanism design skills. They will be comfortable moving between architecture, build strategy, and execution; taking a defined operational strategy and set of business requirements and determining how those requirements should be translated into scalable operating mechanisms. This includes developing the build and execution strategy, designing the mechanism architecture, determining the appropriate tooling, data, processes, and cross-functional dependencies, driving implementation end-to-end, and establishing the governance and cadence required to operate and continuously improve the mechanism.
Key job responsibilities
• Own the architecture, build, operationalization, and execution of AMER/AWSI AI-Powered Rhythm of the Business (ROB) mechanisms, including business reviews, goal and performance inspections, pipeline and deal inspections, planning, leadership cadences, and other recurring processes required to run the business.
• Translate defined operational strategies and business requirements into scalable mechanisms, determining how needs should be solved through process design, data, tooling, automation, governance, and cross-functional interlocks.
• Build reusable tools, templates, inspection models, and operating standards rather than one-off solutions, and own mechanisms from design through launch, adoption, sustained execution, and continuous improvement.
• Partner horizontally with Operations business partners and strategic Operations leads to translate requirements into integrated mechanisms spanning geography, industry, business segment, partner motion, and role.
• Establish clear architecture across purpose, inputs, outputs, ownership, data requirements, decision points, escalation paths, cadence, governance, and measures of effectiveness.
• Build and manage scalable goal and performance management mechanisms spanning target setting, forecasting, tracking, attainment, variance identification, and get-to-green planning.
• Create executive inspection experiences that lead with insights, decisions, actions, and accountability rather than data alone.
• Partner with Data & Insights, Business Intelligence, Finance, Field Sales Operations, and other teams to translate operating requirements into reporting, dashboards, skills, automation, and tooling.
• Identify opportunities to simplify, consolidate, automate, and AI-enable recurring work while eliminating duplicative or ineffective mechanisms.
• Design for scale and exportability, enabling successful mechanisms and operating standards to be reused across Partner teams, geographies, and interlocking organizations.
• Influence across organizational boundaries, manage complex cross-functional dependencies, and serve as a senior Operations point of contact for ROB architecture and mechanism design across AMER/AWSI Partner Sales & Development.
A day in the life
Mechanism Architecture & Execution:
The ROB Architecture Sales Ops Lead is expected to take a defined operational strategy and requirements and determine the best operating solution, rather than simply executing against a predefined specification. This requires working backwards from the intended leadership decision or business outcome to determine what mechanism is required, how information should flow through it, what data and tooling are necessary, which stakeholders need to participate, how decisions and actions will be captured, and how the mechanism should connect to the broader ROB.
The role then carries that architecture through implementation and sustained operation. Ownership does not end when a mechanism launches. The ROB Architecture Sales Ops Lead is accountable for establishing the operating cadence, driving adoption, evaluating effectiveness, identifying friction or gaps, and continuously evolving the mechanism as the business and its requirements change. The objective is to create an operating environment where strategy can be translated into repeatable execution at scale, without requiring each individual business or Operations partner to independently build the infrastructure needed to run their organization.
About the team
Role in the AMER/AWSI Operations Model:
The AMER/AWSI Partner Sales & Development Operations organization combines dedicated business partnership, strategic operational leadership, and centralized ROB architecture and execution. Operations business partners work directly with their aligned business leaders to understand business priorities and define the operational requirements needed to execute and inspect their businesses. Strategic Operations leads translate broader business strategies that span multiple organizations into integrated operational strategies, requirements, priorities, desired outcomes, and success measures.
The ROB Architecture team provides the common architecture and execution layer beneath those roles. Rather than individual Operations leads independently building similar tools, reports, processes, and leadership mechanisms, ROB Architecture takes defined strategies and requirements and determines how to deliver them at scale. The ROB Architecture Sales Ops Lead owns the strategy for that “how”: determining the appropriate mechanism architecture and build approach; defining the required data, tooling, processes, and interlocks; coordinating cross-functional resources; driving implementation and adoption; and establishing the governance and operating model required to run the mechanism over time.
For cross-organizational strategies such as the industry-first Partner operating model, the Strategic Industry Ops Lead defines the integrated operational strategy and requirements needed to connect the business across organizations and the build-to-revenue lifecycle. ROB Architecture uses those requirements to determine how the necessary inspection and operating mechanisms should be architected, implemented, and run. ROB role requires strategic judgment about how to solve a defined business requirement in a way that is simple, scalable, sustainable, and integrated with the broader operating architecture.
Partnership with Data & Insights Org:
ROB Architecture serves as an important bridge between business operating requirements and the technical capabilities needed to enable them. The ROB Architecture Sales Ops Lead partners with Data & Insights, Business Intelligence, and other technical teams to define the data, reporting, dashboard, automation, and tooling requirements necessary to support each mechanism. The role is responsible for ensuring technical development remains anchored to the intended business use case and operating experience.
ROB Architecture does not replace the technical ownership of Data & Insights or independently recreate underlying data infrastructure. Instead, the role determines how data and technical capabilities need to come together within the operating mechanism, translates those needs into clear requirements, prioritizes dependencies, and integrates the resulting capabilities into the end-to-end ROB. This partnership allows AMER/AWSI to create scalable mechanisms without duplicating data infrastructure and ensures new reporting, automation, and AI capabilities are developed against clearly defined business and leadership use cases.
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.
Basic Qualifications
- 10+ years of sales operations or equivalent experience
- Experience building scalable programs and repeatable scalable processes, levering various tools and methods to create scale and efficiency
- Experience solving complex problems quantitatively and develop actionable data-driven business recommendations
- Experience collaborating and influencing multiple teams across multiple organizations
- Experience communicating to senior management and customers verbally and in writing
Preferred Qualifications
- Experience presenting to senior leadership
- Experience working in a technology sales organization
- Experience implementing repeatable processes and driving automation or standardization
- Experience carrying new design concepts through exploration, development, and into deployment or mass production
- Experience working in a fast-paced and ambiguous environment, or experience using complex financial models, KPIs, and data analysis to inform strategic business decisions and influence cross-functional stakeholders, with proven business impact (e.g., financial savings, operational improvements, or customer benefits)
- Experience in building and driving adoption of new tools
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit
https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, CA, Mountain View - 147,300.00 - 199,300.00 USD annually
USA, CO, Denver - 133,900.00 - 181,200.00 USD annually
USA, NY, New York - 147,300.00 - 199,300.00 USD annually
USA, TX, Dallas - 133,900.00 - 181,200.00 USD annually
USA, VA, Arlington - 133,900.00 - 181,200.00 USD annually
USA, WA, Seattle - 133,900.00 - 181,200.00 USD annually
