The Senior Project Manager leads end-to-end delivery of complex, cross-functional projects to achieve strategic business outcomes. You will manage scope, schedule, budget, risks, stakeholders and project teams, while ensuring high quality and on-time delivery. You’ll serve as the primary point of accountability for project performance, continuous improvement and client/stakeholder satisfaction.
Key Responsibilities:
- Lead planning, execution, monitoring and closure of multiple concurrent projects or a large-scale program.
- Define and manage project scope, schedule, budget, resources and deliverables.
- Develop detailed project plans (work breakdown structure, milestones, dependencies) and maintain project documentation.
- Coordinate cross-functional teams (internal and external vendors/partners) to execute project activities.
- Identify, assess and mitigate risks and issues; escalate where required and drive remediation.
- Manage stakeholder relationships: set expectations, provide regular status updates and facilitate decision-making.
- Ensure quality management and compliance with organizational processes and standards.
- Drive continuous improvement initiatives and apply lessons learned across projects.
- Provide leadership and mentorship to project managers or project coordinators on the team.
- Lead change management and adoption efforts where projects impact operations or customers.
- Maintain financial controls: track budgets, forecasts, and variance reporting.
Required Qualifications:
- Bachelor’s degree in Business, Engineering, Computer Science, Supply Chain, or related field (or equivalent experience).
- 7+ years of project management experience, with at least 3 years in a senior/lead role managing complex projects.
- Proven experience delivering projects on time, within scope and budget.
- Strong stakeholder management and communication skills (executive presence).
- Demonstrable experience using formal project management methodologies (Waterfall, Agile, hybrid).
- Proficient with project management tools (e.g., MS Project, Jira, MS Teams, Confluence, Smartsheet or similar).
- Excellent analytical, problem-solving and decision-making skills.
- Arabic and English language proficiency
- Supply Chain Retail domain knowledge
Preferred Qualifications:
- Project Management Professional (PMP), PRINCE2 Practitioner, PMI-ACP, or equivalent certification.
- Experience in [industry/domain — e.g., logistics & supply chain, software delivery, IT infrastructure, professional services].
- Experience managing vendor/third-party relationships and commercial aspects of projects.
- Experience with portfolio-level reporting and benefits realization.
Our Values
If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success – and the success of our customers. Does your heart beat like ours? Find out here: Core Values
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
