Summary of Responsibilities:
- Supports or manages all aspects of the appropriate proposal process (text, quote, budget, and/or response to Requests for Information [RFIs]) for opportunities as assigned.
- Responsible for managing opportunities of low to medium complexity.
- Shadow and/or assist more senior colleagues on opportunities of medium to high complexity.
- Responsible for managing some transactional clients.
- Analyzes RFI and/or Request for Proposal (RFP) documents to assist in identifying missing information for budget, proposal and/or RFI response preparation, with support. Supports follow-up with appropriate contact for additional information as required.
- Identifies and resolves issues around client enquiry requirements and Fortrea capabilities with support.
- Shadow or manage strategic and operational calls related to the opportunity.
- Works across the organization in matrix environment across multiple time-zones and locations to support the process and complete deliverables.
- Prepares standard documents in accordance with agreed strategy and Sponsor requirements and expectations under the pressure of changing timelines, with minimal supervision.
- Administratively supports facilitating internal and external opportunity management negotiations (i.e., pricing, process, resources, timelines, etc.) as needed.
- Is responsible for timely delivery of assigned deliverables.
- Escalates issues/challenges to Manager for advice on resolution.
- Performs timely and accurate data entry into departmental and/or corporate databases/systems as directed.
- Support client-facing and senior management-facing activities surrounding assigned opportunities as needed, including supporting preparation, attendance, or leading applicable preparation and meetings.
- Develops appropriate knowledge of the technical and regulatory environments.
- Contributes to assigned process improvement initiatives and supports implementation.
- Contribute to assigned client relationship improvement activities and implementation.
- Perform quality control activities per the appropriate process/requirements.
- Support hosting sales-focused inbound client visits.
- Expected to contribute to content library by submitting new content or updates to existing content, using the official content submission process.
- Completes other appropriate duties, as assigned by the manager, which require similar skills in accordance with business needs and common sense.
- All other duties as needed or assigned.
Qualifications (Minimum Required):
- Bachelor’s degree required in related field or equivalent work experience.
- Fortrea may consider relevant and equivalent experience in lieu of educational requirement
Experience (Minimum Required):
- Minimum 3 years of Experience Required.
- Applicable minimum years of experience in budget and/or text development, or an equivalent combination of education and CRO/pharma/other related experience to successfully perform the essential job duties.
- Excellent customer service skills, attention to detail and ability to be persistent while maintaining tact.
- Demonstrated computer skills – requires excellent MS Office experience (specifically Excel, Word, Outlook).
- Demonstrated text editing and writing skills (based on business unit and/or team expectations).
- Demonstrated ability to plan, multi-task and prioritize.
- Demonstrated teamwork, communication (written and verbal), and organizational skills.
- Proven ability to work independently.
- Ability to work to deadlines.
- Strong analytical skills.
- Ability to communicate appropriately and effectively with internal stakeholders, clients and Fortrea senior management.
- Positive attitude and sense of urgency.
- Possesses an ability and willingness to work across Fortrea Business Units.
- Ability to work irregular and/or extended hours as needed to meet the client’s proposal deadline.
Preferred Qualifications Include:
- Knowledge of proposal management software applications (e.g., Salesforce.com, Qvidian, Proposal Automation applications) is a plus.
Physical Demands/Work Environment:
- Flexibility to participate in meetings across various time zones outside core working hours.
- Travel Requirement:Identify the expected travel requirements of the position on an annual basis:
- % of time: 5-10%.
- % of the above that requires overnight stay: 5%.
- Travel is primarily to where: training meetings, other Fortrea offices.
Learn more about our EEO & Accommodations request here.
