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Jobs / Customer Service Team Lead in United States of America
5 days ago
Globalhr·5 days ago
5 days ago

Sr. Quality Supervisor (Onsite)

SAN MARCOS, United States of AmericaMid · 5-8 years

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About this role

Date Posted:

2026-08-20



Country:

United States of America



Location:

US-TX-SAN MARCOS-2005 ~ 2005 Technology Wy ~ TECHNOLOGY



Position Role Type:

Onsite



U.S. Citizen, U.S. Person, or Immigration Status Requirements:

This job requires a U.S. Person. A U.S. Person is a lawful permanent resident as defined in 8 U.S.C. 1101(a)(20) or who is a protected individual as defined by 8 U.S.C. 1324b(a)(3). U.S. citizens, U.S. nationals, U.S. permanent residents, or individuals granted refugee or asylee status in the U.S. are considered U.S. persons. For a complete definition of “U.S. Person” go here. https://www.ecfr.gov/current/title-22/chapter-I/subchapter-M/part-120/subpart-C/section-120.62



Security Clearance Type:

None/Not Required



Security Clearance Status:

Not Required

At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world.

Collins Aerospace is a leader in technologically advanced, intelligent solutions that help redefine the aerospace and defense industry. With a comprehensive portfolio and deep technical expertise, we help customers meet the demands of the global market. Join us and help shape the future of aerospace and defense.

The Senior Quality Supervisor is responsible for leading and developing a team of Quality Inspectors across three shifts. This role ensures that products, processes, and inspection activities consistently meet customer, regulatory, engineering, and company quality requirements. The Senior Quality Supervisor provides hands-on leadership, drives quality performance and continuous improvement, and serves as a key liaison between Quality, Materials, Operations & Engineering.

This role is onsite in San Marcos, Texas.

What You Will Do:

  • Establish clear expectations for inspection accuracy, productivity, attendance, safety, and adherence to quality procedures.
  • Ensure inspection activities comply with AS9100, FAA requirements, customer specifications, engineering drawings, and applicable aerospace standards.
  • Oversee receiving, in-process, final, first article, and source inspection activities as applicable.
  • Ensure inspectors are properly trained and qualified in the use of inspection methods, tools, equipment, drawings, specifications, and applicable quality procedures.
  • Lead or support investigations involving nonconforming material, escapes, customer complaints, and internal quality issues.
  • Support root-cause analysis, corrective action, CAPA, 8D, and continuous improvement initiatives.
  • Coordinate quality priorities and staffing across all three shifts to ensure consistent standards and effective handoffs.
  • Conduct regular shift meetings and communicate quality performance, issues, priorities, and expectations to inspection personnel and leadership.
  • Participate in internal, customer, and regulatory audits and ensure timely closure of audit findings.
  • Drive standardization of inspection practices across all shifts and eliminate variation between inspectors and work centers.
  • Address employee performance issues, provide coaching, conduct performance reviews, and recognize high-performing team members.
  • Travel up to 20%.

Qualifications You Must Have:

  • Typically requires a University Degree and minimum 5 years prior relevant experience or an Advanced Degree in a related field and minimum 3 years of experience
  • Minimum 2 years of experience leading people.
  • Strong knowledge in AS9100 and aerospace regulatory requirements.
  • Experience with GD&T, engineering drawing and manufacturing processes.
  • Demonstrated experience leading root cause analysis and corrective action activities.

Qualifications We Prefer:

  • ASQ certifications.
  • Experience with CMM, optical inspection or other automated inspection technologies.
  • Continuous improvement experience.
  • Experience with NADCAP requirements.

What We Offer

Some of our competitive benefits package includes:  

  • Medical, dental, and vision insurance  
  • Three weeks of vacation for newly hired employees  
  • Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option  
  • Tuition reimbursement program 
  • Student Loan Repayment Program  
  • Life insurance and disability coverage  
  • Optional coverages you can buy pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection 
  • Birth, adoption, parental leave benefits 
  • Ovia Health, fertility, and family planning  
  • Adoption Assistance  
  • Autism Benefit  
  • Employee Assistance Plan, including up to 10 free counseling sessions  
  • Healthy You Incentives, wellness rewards program 
  • Doctor on Demand, virtual doctor visits  
  • Bright Horizons, child and elder care services 
  • Teladoc Medical Experts, second opinion program  
  • And more!

Learn More & Apply Now!​

Operations, Supply Chain and EH&S:

The next chapter of our future as an aerospace company is here, and we are excited about what this means for our employees and customers! Get onboard the Collins Aerospace Operations team and play a part in managing our innovative products from inception to delivery. The Operations team continues to grow and aims to strengthen the connection of Manufacturing Operations, Supply Chain and Environment, Health & Safety (EH&S) across Collins Aerospace. In this dynamic environment, you will have the opportunity to network across our businesses and functions, all while improving the productivity, quality and efficiency of our operations worldwide. 

Collins Aerospace, a RTX company, is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Collins Aerospace has the capabilities, comprehensive portfolio and expertise to solve customers’ toughest challenges and to meet the demands of a rapidly evolving global market.

WE ARE REDEFINING AEROSPACE.

*Please ensure the role type (defined below) is appropriate for your needs before applying to this role.

Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products. 

At Collins, the paths we pave together lead to limitless possibility. And the bonds we form – with our customers and with each other -- propel us all higher, again and again.  

Apply now and be part of the team that’s redefining aerospace, every day!

As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.

The salary range for this role is 86,800 USD - 165,200 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.

Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.

Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.

This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.

RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.

Privacy Policy and Terms:

Click on this link to read the Policy and Terms

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