Charlotte, United States of AmericaMid · 2-5 years
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About this role
Company Overview KR Wolfe is a growing company specializing in installation, integration, field service, and renovation solutions that bring today’s technology to life. We support advanced environments across the healthcare, education, commercial, and government sectors. Guided by our commitment to quality, value, and customer service, we operate by our SPIRIT and QUEST core values—delivering exceptional service with integrity, teamwork, and care.
Job Summary The Audio-Visual Integration Technician is responsible for (1) pulling and terminating cables; (2) understanding cable flow and installation; (3) install equipment and wall rack equipment reading wire diagrams: and (4) programing proprietary equipment for the Company’s clients.
Essential Duties and Responsibilities
Dress, label, pull, cut and terminate cables
Installs, connects, and manages video routers and switches.
Installation of cameras
Identify cable types including, but not limited to: SVID, Composite, RBGHV CAT 5, CAT 6, SDI, Fiber, HDMI, DVI
Mounts and dresses display of various sizes including wall panels.
Manage inventory of repair and replacement parts including the recording of serial model numbers
Completes and updates daily reports, project photos, timecards and project status.
Partners with co-workers and management to provide world-class customer service to clients.
Complete all assigned projects in a high-quality manner and in compliance with scopes of project assignment.
Adherence to company Mission, Vision, and Values
Other duties as assigned by Manager.
Specific Job Knowledge, Skill and Ability
Proficient with voltage meter, soldering iron, tone generator, multimeter, cable toners, striping cables and network cable testers.
Ability to dress racks
Ability to read, interpret, and communicate reflected ceiling plans, elevation drawings and room flow diagrams.
Ability to identify and understand various source plates.
Knowledge of basics of AC/D voltage
Experience with Microsoft Office and ability to use various web-based portals.
Ability to fit into tight spaces including ceiling access panels, closets, interstitial spaces
Ability to quickly learn new computer programs and operate mobile devices
Ability to make sound decisions and escalate matters quickly and efficiently.
Ability to respond effectively to sensitive inquiries or complaints.
Qualification Standards Education High School Diploma, technical trade school or equivalent Experience Minimum of two years of experience in audio-video integration technical environment
Physical Requirements/ Working Environment The primary working environment is an indoor medical setting. This role requires 100% travel to reach project locations. Employees working in hazardous conditions and areas are required to comply with all applicable safety provisions and to use PPE.
