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Jobs / Customer Service Team Lead in United States of America
13 days ago
Denverhealth·13 days ago
13 days ago

Supervisor, Laboratory Services - Chemistry

Main Campus, United States of AmericaMid · 2-5 years

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About this role

We are recruiting for a mission-driven Supervisor, Laboratory Services - Chemistry to join our team!


We're with you for life’s journey. At Denver Health, purpose isn’t just something we believe in—it’s something we live every day, for life’s journey.

Our Values

Respect | Belonging | Accountability | Transparency

Department

Laboratory Services

Work for an ASCP-designated Leading Laboratory, recognized for excellence in quality outcomes, professional development, trusted leadership, and laboratory visibility.

Job Summary

Medical Technologist (Medical Laboratory Scientist) Section Supervisor resolves quickly and efficiently testing and equipment technical problems, oversees operations and develops recommendations for new or alternative equipment, methods, or materials. In addition to performing regular Medical Technology duties, assigns, trains, reviews and participates in the work of a group of Medical Technologist engaged in the performance of a variety of standardized laboratory tests within a prescribed departmental area. The Section Supervisor ensures regulatory compliance and competencies for the area of responsibility.

Essential Functions:

  • Maintains inventory and lean practices to avoid waste and keep the department within budget. (20%)
  • Ensures section is compliant with regulatory and accrediting agencies and develops plans when inspections require improvements. (10%)
  • Ensure policies and procedures are kept up to date for regulatory compliance. (10%)
  • Recognizes and troubleshoots instruments, procedures, and/or staff issues in a timely manner and initiates appropriate corrective actions. (10%)
  • Develops and reviews all aspects of the quality control program for the department. This includes but is not limited to QC review, proficiency testing, training or re-training, competencies, preventative maintenance, and environmental controls. (5%)
  • Performs appropriate validation procedures of new methods and instruments in a timely manner and in compliance with regulatory agencies. (5%)
  • Completes all documentation required by Human Resources when hiring new employees. (5%)
  • Sets clear expectations for staff with behaviors, testing compliance and productivity through communications, mentoring and setting of developmental goals. (5%)
  • Completes yearly evaluations in a timely manner providing staff with documented feedback and action plans for growth and improvement. (5%)
  • Completes coaching and disciplinary actions in a timely manner after careful investigation. (5%)
  • Ensures compliance with time and attendance, dress code, behavior, and safe environment of care practices of staff working in the laboratory in accordance with regulatory agencies. (5%)
  • Holds oneself accountable and responsible for operations of the section through leadership and direction to ensure appropriate scheduling, as well as timely and accurate testing. (5%)
  • Demonstrates skills in accomplishing operations of the section through personal organization and time management, adaptability, motivation, and good decision making. (5%)
  • Performs routine rounding to ensure collaboration, understanding of issues, and workflow while observing staff work performance. (5%)


Education:

  • Bachelor's Degree Required


Work Experience:

  • 4-6 years A minimum of four years of laboratory experience


Licenses:

  • MLSASCP-Medical Laboratory Scientist or equivalent - ASCP - American Society for Clinical Pathology Required


Knowledge, Skills and Abilities:

  • Knowledge in regulatory compliance in QC/QA and competency requirements.
  • Skilled in laboratory operations of the department and managing technical staff.
  • Good communication and customer relation skills to ensure patient safety and quality processes in the laboratory.
  • Ability to perpetuate teamwork
  • Ability to organize and prioritize work within the department.
  • Ability to troubleshoot testing, equipment, and quality issues relative to testing in the area of oversight.

Shift

Days (United States of America)

Work Type

Regular

Salary

$81,800.00 - $126,800.00 / yr


Benefits


At Denver Health, we take care of the people who take care of our community. Our benefits are built to support your life, your family, and your future — with generous paid time off, fully paid parental leave, exceptional retirement contributions, comprehensive health coverage, and nationally recognized well-being programs. We invest in your growth through tuition assistance, career advancement pathways, and professional development — while also offering meaningful financial advantages through loan forgiveness eligibility and employer contributions. When you join Denver Health, you’re joining a mission-driven organization that invests in you.


Here is a small list of our benefit programs:

  • Paid time off starting at 28 days per year, inclusive of vacation, personal/sick, and 7 Holidays
  • 100% paid parental leave up to 6 weeks
  • Immediate eligibility for retirement plans with employer contribution up to 9.5%
  • Generous medical, dental, vision plans in addition to employer paid disability and life insurance.
  • Comprehensive well-being programs including on-site employee fitness center located on Denver Health main campus and nationally recognized RESTORE Center
  • Free RTD EcoPass (public transportation)
  • Childcare discount programs & exclusive perks on large brands, travel, and more
  • Tuition reimbursement & assistance
  • Education, coaching, and professional development opportunities through the Workforce Development Center (WFDC) that support internal career growth and advancement pathways
  • Professional clinical advancement program & shared governance
  • Public Service Loan Forgiveness (PSLF) eligible employer+ free student loan coaching and assistance navigating the PSLF program
  • National Health Service Corps (NHCS) and Colorado Health Service Corps (CHSC) eligible employer


About Denver Health


Denver Health is an integrated, high-quality academic healthcare system considered a model for the nation that includes a Level I Trauma Center, a 555-bed acute care medical center, Denver’s 911 emergency medical response system, 10 family health centers, 19 school-based health centers, Rocky Mountain Poison & Drug Safety, the Public Health Institute at Denver Health, Denver Health Medical Plan and Denver Health Foundation.


As Colorado’s primary, and essential, safety-net healthcare system, Denver Health is a mission-driven organization that has provided millions in uncompensated care for the uninsured each year.

Located near downtown Denver, Denver Health is just minutes away from many of the cultural and recreational activities Denver has to offer.


Denver Health is an equal opportunity employer (EOE). We value the unique ideas, talents and contributions reflective of the needs of our community. All job applicants for safety-sensitive positions must pass a pre-employment drug test, once a conditional offer of employment has been made. Applicants will be considered until the position is filled.


H1B sponsor likely
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