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Jobs / Customer Service Team Lead in United States of America
14 days ago
Foxfactory·14 days ago
14 days ago

Supervisor, Warehouse Receiving Dock - 1st shift 5am-330pm - Monday-Thursday

Gainesville, United States of AmericaMid · 2-5 years

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About this role

What We Do

FOX Factory designs, engineers, manufactures and markets performance-defining products and systems for customers worldwide. Our premium brand, performance-defining products and systems are used primarily on bicycles, side-by-side vehicles, on-road vehicles with and without off-road capabilities, off-road vehicles and trucks, all-terrain vehicles, snowmobiles, specialty vehicles and applications, motorcycles, and commercial trucks. Some of our products are specifically designed for and marketed to a variety of leading cycling and powered vehicle original equipment manufacturers ("OEMs"), while others are distributed to consumers through a global dealer and distribution network. Fox Factory Holding Corp. is the holding company of FOX Factory, Inc. and is publicly traded (FOXF) on Nasdaq. 

Why you should join us

Not only do we provide competitive wages, you will also have access to great benefits and employee discounts. But more importantly, it’s a fun environment where we truly enjoy working as a team and bringing great products to our customers!

If this sounds like something you would love to do, and a place you want to be a part of, get in touch with us by submitting your application. We look forward to hearing from you!

Position Summary:

Responsible for overseeing a wide variety of warehouse activities including shipping and receiving finished goods while maintaining inventory accuracy and associated records. People management responsibilities include hiring and training, planning and assigning daily work, conducting performance appraisals, addressing performance issues, and resolving problems.

Position Responsibilities:

  • Supervise and assist in daily warehouse and shipping areas including: Filling and shipping customer orders, satisfying internal shipping requirements, ensuring accuracy of shipments and supporting documentation, receiving goods/items from production, packaging assemblies and receiving into finished goods, ensuring inventory transactions are accurately logged and overseeing cycle counts and reconciliation activities.
  • Measuring and reporting the effectiveness of the department activities.
  • Developing and maintaining departmental work instructions for all tasks.
  • Establishing or adjusting work procedures to meet warehouse demands as dictated by customer commitments, production schedules and work flow.
  • Interpreting company policies to workers and enforcing safety regulations.
  • Recommending measures to improve quality of service, increasing efficiency of department and work crew and equipment performance.
  • Continuously improve warehouse operations through the use of lean enterprise practices.
  • Conferring with other supervisors to coordinate activities of individual departments and serving internal customers. 

Specific Knowledge, Skills or Abilities Required:

  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to make calculations such as freight estimates, dimensional weight, invoices, and percentages.
  • Knowledge of general business computer software and aptitude to learn new software applications. 
  • Proficiency in Microsoft Office (Word, Excel, Outlook).

Position Qualifications:

Education:

  • Bachelor’s degree in relevant field 

Experience: 

  • 3+ years of warehouse experience 
  • 2+ years of supervisory experience 
  • Experience with lean methodologies
  • Forklift certification
  • APICS/CPIM certification is a plus

Work Environment and Physical Requirements:

  • Manufacturing Environment
  • Lift up to 50 lbs. regularly
  • Requires walking, standing, bending and lifting for long periods of time
  • Vision abilities required to validate and enter data on computer

Disclaimer:  This list does not represent all physical demands.  Descriptions are representative of those that must be met by employee to successfully perform the essential functions of the job.  Reasonable accommodation may be provided to enable individuals with disabilities to perform the jobs’ essential functions. 

Note:  

FOX provides equal employment opportunities for all employees and applicants for employment without regard to race, color, ancestry, national origin, gender, gender identity, sexual orientation, marital status, religion, age, physical disability (including HIV and AIDS), mental disability, results of genetic testing, or service in the military, or any other characteristic protected by the laws or regulations of any jurisdiction in which we operate.  We base all employment decisions –including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, layoffs, terminations and social/recreational programs – on merit and the principles of equal employment opportunity. 

Fox offers an excellent compensation package and wide-ranging opportunities for professional development.  Medical, Dental, Vision, Health Spending and Dependent Care Savings Accounts, Disability and Life Insurance benefit programs are available, as is a 401k plan with employer matching.  Eligibility for all benefit programs is defined by the applicable plan document or employee handbook. 

H1B sponsor likely
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