Supplier Engagements Co-ordinator

JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Working within our UK Supplier Engagements Team you will be part of an diverse and integral team that supports and delivers a professional customer focused experience for our suppliers / service partners enabling the continuity of service for Occupiers and Clients. We have a unique role within the UK Team that sits within our core Client Financial Services (CFS) department for supporting one of our leading clients Legal and General Investment Management. As part of this role you will primarily working to provide a customer service function to ensure the partnering between, LGIM, JLL and their Suppliers runs smoothly within Accounts Payable related tasks. You will be the main point of contact for suppliers and stakeholders for this client using your skills to resolve any outstanding queries and disputes. You will also be providing operational and consultancy support ensuring that our key aims are delivered; To pay all suppliers within 30 days, to manage supplier debt and minimise potential risks, to provide a first class customer service to all our stakeholders, to accurately and promptly resolve any supply chain hold ups (processing, queries & payments) and to provide insight, assistance and resolution to aged debt. You will also been working alongside the Accounts Payable team in India for them to aid your requirements.

Your responsibilities will involve:

• To be the Supplier Engagement interface for Suppliers, Client and Stakeholders within the LGIM portfolio
• To facilitate, set up, minute and action control the Supplier Engagement review meeting with client and JLL
• To assist in the set up of new suppliers and ensure any problems resolved
• To facilitate and hold on boarding supplier meetings
• To manage the updates for the supplier on boarding pack
• Reviewing mandates on a regular basis to ensure there are no missing details and complete necessary steps
• Tracking invoices to payment and resolve any hold ups
• Client PO assistance, reviewing po set, resolving mandate change requests and property level (standard/standard+/Standard ++/Forward funding)
• Assist with raising JLLT tickets for any Proactis queries for client and stakeholders
• Working with LGIM Client accounts and Asset Management team within the development projects
• Ensure the suppliers with shorter payment terms are monitored and tracked
• To be a SME within the LGIM team for training and development for AP systems
• Monitor and action the LGIM priority mailbox
• To provide support to the accounts payable team with resolution / knowledge for query management tasks.
• To provide support to the accounts payable team India with resolution / knowledge for payable tasks (Duplicate/Debit balances).
• To minimise and advertently reduce risk by urgently dealing with all legal documents and 3rd party collection agency’s (reminders/final reminders, late payments, disconnections, court judgements, summons, or bailiff actions)
• To assist in stakeholder expectations and delivery of client Key Performance Indicators (KPI) and Service Level Agreements (SLA)
• To be active in all transition task relating to Suppliers and supporting other operational and finance teams within Sales, Loss of Management and Take on’s.
• To assist in any Rating issues
• To attend any other meetings as necessary
• To take part in projects and supplier engagement improvements
• Any other Ad-hoc task relating to supplier engagement  

Location:

On-site –Norfolk, GBR

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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