SUPPORT CENTER ANALYST/HELP DESK
Greensburg, United States of AmericaPart-timeMid · 2-5 yearsH1B likely
About this role
Job Summary/Overall Objectives
Provides Level 1 support to customers’ requests. Solves requests such as password resets, common software application (including systems applications), and hardware related issues. Provides first contact with customer to analyze, troubleshoot, and resolve or escalate. Performs basic systems build and customer callbacks.