System Support Specialist

Provide daily users support related to HRMS and related applications Provide first level customer service to corporate clients via telephone and emails; Provide technical support , trouble-shooting and administration of software system; Manage issue logs with maintenance report; Conduct software testing for system/ program update; Maintain targeted service level and response time; Conduct admin/user training of Systems, etc. Requirements Diploma or above in Information Technology, Computer Science or related disciplines Hands-on experience SQL or HRMS is an advantage Good presentation and communication skills Good command of spoken and written English and Chinese Fresh graduates will also be considered More than 2 years of working experience on system support will be considered as System Support Specialist