Job Summary:
The Team is responsible for overseeing and coordinating the daily activities of the PTL operations within the warehouse. This role ensures that all processes are carried out efficiently, safely, and in compliance with company policies. The Team Lead will manage a team of associates, provide training and support, and drive continuous improvement initiatives.
Duties & Responsibilities:
- Supervise PTL Operations:
- Oversee the daily operations of the PTL system to ensure accuracy and efficiency.
- Monitor workflow and productivity, making adjustments as necessary to meet targets.
- Ensure all orders are picked accurately and on time.
- Team Management:
- Lead, mentor, and motivate a team of PTL associates.
- Conduct regular team meetings to communicate goals, updates, and provide feedback.
- Handle scheduling, task assignments, and performance evaluations.
- Training and Development:
- Provide training to new and existing employees on PTL processes and safety protocols.
- Identify skill gaps and coordinate additional training as needed.
- Quality and Safety Compliance:
- Maintain high standards of quality and accuracy in all PTL operations.
- Ensure compliance with health and safety regulations and company policies.
- Conduct regular safety audits and implement corrective actions as needed.
- Continuous Improvement:
- Identify opportunities for process improvements and implement solutions to enhance efficiency.
- Collaborate with the operations manager to develop and execute improvement plans.
- Utilize data and metrics to drive performance and productivity enhancements.
- Reporting and Documentation:
- Prepare and maintain accurate records of daily activities, performance metrics, and incidents.
- Provide regular reports to the operations manager on key performance indicators (KPIs).
Skills & Qualifications:
- Bachelor's degree in logistics, supply chain management, or related field preferred.
- 1-3 years of experience in warehouse operations, with at least 1 year in a supervisory or team lead role.
- Strong understanding of PTL operation and ware house operations.
- Excellent leadership, communication, and interpersonal skills.
- Ability to work in a fast-paced environment and manage multiple priorities.
- Strong problem-solving skills and attention to detail.
- Proficient in Microsoft Office Suite and other relevant software.
