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Jobs / Customer Service Team Lead in United States of America
13 days ago
Quickenloans·13 days ago
13 days ago

Team Leader, External Communications

Detroit, United States of AmericaMid · 2-5 years

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About this role

As theTeam Leader of External Communications, you will lead a team of public relations professionals, supporting the company’s public relations strategy and assisting with large-scale campaigns. You will engage with media, internal stakeholders, and the public to effectively communicate and reinforce the company’s mission and objectives.

About the role

  • Foster a positive team environment that aligns with company culture, guiding team members in their roles and professional development
  • Collaborate with senior leadership to support the team’s strategic direction and ensure alignment with overall PR and communications goals
  • Participate in large-scale national events that drive nationwide conversation
  • Participate in major events, including a PGA TOUR golf tournament and several large cultural events throughout the year
  • Support the development and execution of impactful traditional and non-traditional public relations campaigns
  • Build and maintain strong relationships with national and local media
  • Oversee the creation of high-quality written materials
  • Plan and manage press tours, conferences and events

About you
Minimum Qualifications

  • 7 years of public relations or related experience, with demonstrated success in managing PR campaigns
  • Bachelor’s degree in communications, journalism, public relations or a related field

Preferred Qualifications

  • Experience assisting creating and leading creative communications campaigns
  • Proficiency in social media strategy, including adapting and promoting content across various platforms
  • Experience securing media coverage across national tier 1 print, digital and broadcast channels
  • Strong problem-solving skills with a track record of innovative public relation solutions
  • Strong writing skills with a proven track record of adapting to diverse audiences and maintaining consistent messaging

What you’ll get 

Our team members fuel our strategy, innovation and growth, so we ensure the health and well-being of not just you, but your family, too! We go above and beyond to give you the support you need on an individual level and offer all sorts of ways to help you live your best life. We are proud to offer eligible team members perks and health benefits that will help you have peace of mind. Simply put: We’ve got your back. Check out our full list of Benefits and Perks. 

 

About us 

Rocket is a Detroit-based company made up of businesses that provide simple, fast and trusted digital solutions for complex transactions. The name comes from our flagship business, now known as Rocket Mortgage®, which was founded in 1985. Today, we’re a publicly traded company involved in many different industries, including mortgages, fintech, real estate and more. We’re insistently different in how we look at the world and are committed to an inclusive workplace where every voice is heard. Apply today to join a team that offers career growth, amazing benefits and the chance to work with leading industry professionals. 

 

This job description is an outline of the primary responsibilities of this position and may be modified at the discretion of the company at any time.  Decisions related to employment are not based on race, color, religion, national origin, sex, physical or mental disability, sexual orientation, gender identity or expression, age, military or veteran status or any other characteristic protected by state or federal law.  The company provides reasonable accommodations to qualified individuals with disabilities in accordance with applicable state and federal laws.  Applicants requiring reasonable accommodations in completing the application and/or participating in the application process should contact a member of the Human Resources team, at Careers@Rocket.com. 

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