Team Leader- International Tele Sales

As a Team Lead for International Sales, you will be responsible for overseeing and leading a team of sales professionals focused on expanding the company's reach into global markets. This role requires a strategic thinker with excellent leadership skills, a deep understanding of international sales and processes, and the ability to drive results through effective team management.

Key Responsibilities:

1. Team Leadership:

• Lead, mentor, and motivate a team of international sales representatives.
• Foster a positive and collaborative team culture that encourages high performance and achievement of targets.
• Conduct regular team meetings to communicate goals, strategies, and provide guidance.
• Concentrate on Team Targets

2. Sales Strategy and Planning:

• Develop and implement effective strategies for international market expansion.
• Collaborate with the sales and marketing teams to create targeted plans for different global regions.
• Focus on FTB and Retention
• Analyze market trends and competitor activities to identify new business opportunities.

3. Performance Management:

• Set clear sales targets and KPIs for the team.
• Monitor individual and team performance against targets and provide constructive feedback.
• Implement performance improvement plans as necessary.

4. Client Relationship Management:

• Build and maintain strong relationships with key clients and partners in international markets.
• Work closely with the sales team to identify and pursue new business opportunities.
• Ensure high levels of customer satisfaction and retention.
• Provide Empathy towards customers

5. Training and Development:

• Provide ongoing training and development opportunities for the sales team.
• Keep the team updated on product/service knowledge, industry trends, and sales techniques.
• Identify skill gaps and implement training programs accordingly.

6. Reporting and Analysis:

• Generate regular reports on sales performance, market trends, and team activities.
• Analyze data to identify areas for improvement and implement corrective actions.
• Present findings and recommendations to senior management.

7. Any other task assigned.

Qualifications and Skills:

• Bachelor's degree in Business, Marketing, or a related field.
• Proven experience in international sales, with a track record of achieving and exceeding targets.
• Previous experience in a leadership or supervisory role.
• Strong understanding of global markets, cultural nuances, and business practices.
• Excellent communication and interpersonal skills.
• Analytical mindset with the ability to use data for decision-making.
• Proficient in using CRM and sales management tools.
• Experience from Logistics Sector is a must.
• Good in Excel Sheet and Power point Presentation
• Mindset of a Leader to understand individual skill set
• Motivator and Go getter