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Indbank Global Support Services (IGSSL)·BFSI

Team Leader - Retail Liabilties- Bengaluru

Bengaluru, IndiaFull-timeMid · 2-5 years

About this role

Greetings !! Drive and achieve targets on a region wide scale for the retail liabilities business. •  Provide essential infrastructure in coordination with the bank to support local-level Feet on Street (FOS) employees. •  Monitor the overall performance of the FOS structure associated with the retail liability vertical and manage performance effectively. •  Liaison with Head of Liabilities Business, Team Leaders, and Bank’s Retail Liabilities officials to ensure smooth coordination of FOS activities. •  Ensure the optimal allocation of budgeted resources at all times. •  Maintain productivity targets as allocated by the business unit and coordinate with HR to identify and address non-performing FOS executives. •  Develop and oversee the training and development of FOS staff. •  Activate sales channels to maximize reach and impact. •  Establish lead management targets and standards to optimize sales conversion. •  Manage performance metrics for the FOS team and ensure compliance with set standards. •  Achieve monthly revenue targets as defined in the Key Result Areas (KRA), while adhering to cost budgets. •  Execute a strategic plan to achieve sales targets and expand the customer base on Retail Liabilities business.