Technial Support Engineer (Italy)
Rávena, ItalyOn-siteFull-timeMid · 2-5 yearsH1B likely
About this role
• Level 2
• BT Service Delivery Specialist
• Business hours and occasionally extended hours, weekends, holidays
• For 6 months
• Responsibilities include hardware support, software support, network support, user onboarding/offboarding, documentation and knowledge management, vendor management, incident and request management, meeting room support, country and site-specific support, project capitalization and Capex closure, asset upgrade management, and ServiceNow familiarization
• Languages: Italian – English (fluent)
• On-site work model