Technical CSM III– AMZ004588
New York, United States of AmericaOn-siteFull-timeMid · 2+ yearsH1B likely
About this role
MULTIPLE POSITIONS AVAILABLE
Employer: Amazon.com Services LLC
Offered Position: Technical CSM III– AMZ004588
Job Location: New York, New York
Position Responsibilities:
Serves as a subject matter expert on the MCF Customer onboarding journey and technical
integration aspects (including APIs and third part applications). Lead strategic merchant end to-
end customer onboarding and technical integration plans within Ecommerce and Fulfillment.
Consolidate international customer feedback and requirements related to onboarding, API and
integrations to influence the MCF Product development roadmap. Own internal as well as
customer-facing operating procedures and develop process improvement programs. Own
issue escalation with program ownership related to onboarding, integration and APIs.
Master's degree or foreign equivalent in Computer Science, Information Systems/Technology,
Data Science, Engineering, or related field and two years of experience in the job offered or a
related occupation. Employer will accept a Bachelor's degree or foreign equivalent in Computer
Science, Information Systems/ Technology, Data Science, Engineering, or related field and five
years of experience in the job offered or a related occupation as equivalent to the Master's
degree and two years of experience.
Must have one year of experience in the following: 1) experience leading large-scale, technical
or engineering programs with a proven record of thought leadership, business case development,
realizing customer benefits, and successful program completion; 2) experience in a customer
facing role, engaging with customer executives, technologists and partners to solve business
problems with advanced technologies; 3) experience in a direct or matrixed role leading technical
and non-technical transformation project teams with a proven ability to work across broad
functional teams. 4) utilizing ERP, Business Intelligence Systems, or SaS.
40 hours/week, 8:00am – 5:00pm, Salary Range $169,000 - $228,600
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
USA, NY, New York - 169,000.00 - 228,600.00 USD annually
Employer: Amazon.com Services LLC
Offered Position: Technical CSM III– AMZ004588
Job Location: New York, New York
Position Responsibilities:
Serves as a subject matter expert on the MCF Customer onboarding journey and technical
integration aspects (including APIs and third part applications). Lead strategic merchant end to-
end customer onboarding and technical integration plans within Ecommerce and Fulfillment.
Consolidate international customer feedback and requirements related to onboarding, API and
integrations to influence the MCF Product development roadmap. Own internal as well as
customer-facing operating procedures and develop process improvement programs. Own
issue escalation with program ownership related to onboarding, integration and APIs.
Basic Qualifications
Position Requirements:Master's degree or foreign equivalent in Computer Science, Information Systems/Technology,
Data Science, Engineering, or related field and two years of experience in the job offered or a
related occupation. Employer will accept a Bachelor's degree or foreign equivalent in Computer
Science, Information Systems/ Technology, Data Science, Engineering, or related field and five
years of experience in the job offered or a related occupation as equivalent to the Master's
degree and two years of experience.
Must have one year of experience in the following: 1) experience leading large-scale, technical
or engineering programs with a proven record of thought leadership, business case development,
realizing customer benefits, and successful program completion; 2) experience in a customer
facing role, engaging with customer executives, technologists and partners to solve business
problems with advanced technologies; 3) experience in a direct or matrixed role leading technical
and non-technical transformation project teams with a proven ability to work across broad
functional teams. 4) utilizing ERP, Business Intelligence Systems, or SaS.
40 hours/week, 8:00am – 5:00pm, Salary Range $169,000 - $228,600
Preferred Qualifications
Please see job description and position requirements above.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, NY, New York - 169,000.00 - 228,600.00 USD annually