Technical Project & Process Manager - eCommerce Operations
Cerritos, United States of AmericaHybridFull-timeMid · 5-10 yearsH1B likely
About this role
Reli. is a dynamic eCommerce company experiencing rapid year-over-year growth via selling on Amazon (www.amazon.com/reli), Walmart, our own Shopify store, and eBay. We currently service 10,000+ orders daily across our eCommerce marketplaces, with over 1,500,000+ unique customers such as Marvel, Dominos, and Lululemon.
We are seeking a Technical Project & Process Manager - eCommerce Operations to serve as both an execution owner and a systems architect for how cross-functional work operates.
This role is equally responsible for:
You will not only drive projects to completion, but you will also refine workflows, ownership structures, documentation standards, and governance rhythms that determine how effectively teams execute. This is not a coordination-only or PMO role. It requires strong systems thinking, operational judgment, and the ability to release measurable improvements that reduce friction and increase execution clarity.
- Delivering medium-scale, cross-functional initiatives end-to-end, and
- Designing, standardizing, and optimizing the operational systems that make execution predictable and scalable
You will not only drive projects to completion, but you will also refine workflows, ownership structures, documentation standards, and governance rhythms that determine how effectively teams execute. This is not a coordination-only or PMO role. It requires strong systems thinking, operational judgment, and the ability to release measurable improvements that reduce friction and increase execution clarity.
Intentional and responsible use of AI tools to accelerate planning, documentation, and analysis is expected, with full accountability for outcomes.