Technical Support Engineer - Stimulation
Do you enjoy solving complex technical challenges and supporting critical stimulation operations?
Are you passionate about delivering technical expertise, driving operational excellence, and supporting field teams worldwide?
Join a team that powers innovation
At Baker Hughes, our Technical Support team plays a vital role in enabling safe, efficient, and reliable stimulation operations across the globe. We are committed to providing expert technical guidance, supporting operational excellence, and driving continuous improvement through knowledge sharing and innovation.
Partner with the best
As a Technical Support Engineer - Stimulation, you will provide technical expertise and operational support for Acid and Proppant Stimulation operations. You will work closely with field teams, Engineering, Technology, and Service Delivery teams to ensure successful job execution, resolve technical challenges, and drive continuous improvement across the business.
As a Technical Support Engineer - Stimulation, you will be responsible for:
Providing technical expertise and support for Acid and Proppant Stimulation operations, ensuring safe and efficient job execution in compliance with the Manage the Job Cycle (MtJC) process.
Acting as the Subject Matter Expert (SME) and delivering technical guidance to field teams through remote support, phone consultations, and technical documentation.
Supporting critical field operations on a 24/7 basis when required, while assisting with onshore planning activities and operational readiness.
Investigating technical failures, troubleshooting operational issues, and collaborating with Engineering and Technology teams to develop effective solutions.
Promoting knowledge sharing by documenting best practices, case studies, and lessons learned within the organization's knowledge management systems.
Raising technical alerts and communicating emerging operational risks or unfamiliar issues across the Service Delivery organization to ensure proactive resolution.
Coaching, mentoring, and developing technical personnel while fostering technical excellence and continuous learning across teams.
Supporting special projects, data analysis, and continuous improvement initiatives to enhance service delivery, operational performance, and technology adoption.
Fuel your passion
To be successful in this role, you will:
Have a Bachelor's Degree in Science, Technology, Engineering, or Mathematics (STEM).
Demonstrate competency in Acid and Proppant Stimulation Engineering, ideally with vessel operations experience.
Possess strong analytical and problem-solving skills.
Be self-motivated, proactive, flexible, and capable of working independently.
Have the ability to coach, mentor, and develop technical team members.
Be available to provide support outside normal business hours when operational requirements demand.
Demonstrate strong verbal and written communication skills.
Work effectively with cross-functional teams in a fast-paced operational environment.
Desired Characteristics
Thorough understanding of Product Line technology and Service Delivery requirements.
Significant operational experience in stimulation services.
End-to-end knowledge of drilling and completion processes.
Ability to learn and utilize software tools for data analysis, reporting, and visualization.
Strong technical troubleshooting and decision-making capabilities.
Ability to work independently while supporting a global team environment.
Work in a way that works for you
We recognize that everyone is different and that the way people work and deliver at their best varies. We are committed to supporting flexible working patterns where business needs allow.
Working with us
Our people are at the heart of what we do at Baker Hughes. We know we are better when all our people are developed, engaged, and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent, and develop leaders at all levels to bring out the best in each other.
Working for you
Our innovations have revolutionized energy for over a century. To continue shaping the future, we recognize and reward individuals who embrace change, drive innovation, and contribute to operational success.
Join us, and you can expect:
Contemporary work-life balance policies and wellbeing activities.
Comprehensive private medical care options.
Safety net of life insurance and disability programs.
Tailored financial programs.
Additional elected or voluntary benefits.
The Baker Hughes internal title for this role is: Services Specialist - Technical Support Engineering
