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dreamtime·20 months ago

Telecaller / Jr CS role

Full-timeEntry · 0-2 yearsH1B likely

About this role

Job Title: Telecaller


Organization: Dreamtime Learning Online School


Job Details:

  • Work Days: Monday to Saturday
  • Working Hours: 11:00 AM to 8:00 PM
  • Salary: ₹18,000 per month


Requirements:

  • Immediate joiners only
  • Laptop is mandatory
  • Strong communication skills
  • Prior experience in telecalling or customer service is a plus
  • Fluency in English and other regional languages preferred


Role Responsibilities:

  • Handle inbound and outbound calls to engage with prospective students and parents.
  • Provide detailed information about the courses and offerings of Dreamtime Learning.
  • Follow up with leads to ensure enrollment processes are smooth.
  • Maintain accurate records of communication in the CRM system.
  • Address queries and resolve concerns professionally.
  • Every day min 70 to 80 connected calls