Telecaller / Jr CS role
Full-timeEntry · 0-2 yearsH1B likely
About this role
Job Title: Telecaller
Organization: Dreamtime Learning Online School
Job Details:
- Work Days: Monday to Saturday
- Working Hours: 11:00 AM to 8:00 PM
- Salary: ₹18,000 per month
Requirements:
- Immediate joiners only
- Laptop is mandatory
- Strong communication skills
- Prior experience in telecalling or customer service is a plus
- Fluency in English and other regional languages preferred
Role Responsibilities:
- Handle inbound and outbound calls to engage with prospective students and parents.
- Provide detailed information about the courses and offerings of Dreamtime Learning.
- Follow up with leads to ensure enrollment processes are smooth.
- Maintain accurate records of communication in the CRM system.
- Address queries and resolve concerns professionally.
- Every day min 70 to 80 connected calls
