Territory Manager
About this role
Patterson isn't just a place to work, it's a partner that cares about your success.
One of the distinguishing marks of our company is the talented people who embrace the people-first, always advancing, and results-driven culture. Professional growth abounds in this motivating environment. We value the diverse talents and experiences our employees bring to Patterson and believe that they build a stronger and successful organization.
Job Summary
The Territory Manager is responsible for the maintenance and expansion of assigned customer base within an assigned territory for pharmaceuticals, supplies, products, & programs. This includes achieving annual sales, revenue, and gross profit goals within a specified territory.
Essential Functions
To perform this job successfully, an employee must be able to perform each essential function satisfactorily, with or without reasonable accommodation. To request a reasonable accommodation, notify Human Resources or the manager who oversees the position.
Generation of Sales
Regularly call on mixed-practice veterinarians, agricultural retailers, and/or producers within a defined sales territory to achieve budgeted sales volume and other established goals.
Retain and further develop established customer accounts and develop new customer accounts to increase market share.
Partner with customers to understand their business needs and requirements in order to proactively recommend specific products and solutions.
Provide impeccable support: respond to customer queries, answer questions and solve problems in a timely fashion.
Identify trends in customer satisfaction.
Verify price and terms in accordance with standard procedures and customer profitability profiles.
Partner with the sales support functions in order to grow the territory.
Territory Growth
Must meet forecasted goals.
Maintain a current knowledge of the industry, consumer preferences, company products, programs, market conditions, and competition.
Gain understanding of and adhere to Accounts Receivables policies and practices.
Ensure accuracy in customer orders and territory records, document all customer interactions and potential sales opportunities, and maintain accurate financial documentation.
Utilize sales and financial reports as needed to grow the territory.
Must maintain acceptable driving record.
The Territory Manager may perform other duties as assigned.
Job Qualifications
Required Qualifications
Associate degree in Business and/or Animal Health, or equivalent combination of education and experience.
Exceptional customer service and organization skills.
Self-motivated
Ability to analyze financial information
Skillful negotiation and presentation abilities
Accuracy and strong attention to detail.
Effective verbal, written, and interpersonal communication skills.
General computer proficiency including knowledge of MS Office
Preferred Qualifications
At least 3 years of experience in animal health/agriculture or sales
Proficiency in SAP or related ERP
Working Conditions
Physical Demands
Lifting or Carrying, occasional, up to 50 pounds
Sitting or Standing, majority of work day
Reading and sight, requires frequent review of customer information
Operate a computer of other office devices
Talking and hearing, position involves frequent communication with customers, inside staff, etc, and requires ability to understand and effectively exchange accurate information
Environmental Factors
This position requires traveling to business locations.
Travel and On-call
This position requires travel in a regional area. Percentage of travel varies based on the territory.
We provide competitive benefits, unique incentive programs and rewards for our eligible employees:
Full Medical, Dental, and Vision benefits and an integrated Wellness Program
401(k) Match Retirement Savings Plan
Educational Assistance Program
Full Paid Parental and Adoption Leave
LifeWorks (Employee Assistance Program)
Patterson Perks Program
Compensation:
This position is paid on a commission basis.
EEO Statement
Patterson provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or other related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.