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As a Therapist, you will provide professional spa treatments and services to our guests, promoting relaxation, rejuvenation, and well-being. Your role involves delivering exceptional spa experiences and ensuring guest satisfaction.
Key Job Responsibilities:
Provide a variety of spa treatments and therapies, including massages, facials, and body treatments.
Assess guest needs and preferences to customize spa treatments.
Maintain a clean and organized treatment room, ensuring a tranquil atmosphere.
Promote spa services and upsell additional treatments to guests.
Maintain accurate records of spa treatment bookings and guest information.
Address guest feedback and concerns to enhance guest satisfaction.
Collaborate with the Spa Manager to develop and update spa treatment protocols and menu offerings.
Stay updated on spa and wellness trends and industry best practices.
Uphold spa standards, sanitation, and safety measures.
Participate in spa therapy training and development programs.
Ensure the comfort and well-being of guests during spa treatments.
Provide a welcoming and professional spa experience to all guests.
Operate in a safe and environmentally friendly manner to safeguard the health and safety of guests and colleagues, as well as contribute to environmental conservation.
Adhere to the company’s environmental, health, and safety procedures and policies.
