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Kuehne+Nagel·4 hours ago
4 hours ago

Thessaloniki GS Air Logistics Customer Care Specialist 546 27

Thessaloniki, GreeceMid · 2-5 years

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About this role

Job Description
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GS Air Logistics Customer Care Specialist

It's more than a job

When you work in Freight Logistics and Operations at Kuehne+Nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. But that is not all. Your work also helps ensure that vital medicines reach patients on time and supports other essential deliveries, from wind turbines to semiconductors. At Kuehne+Nagel, our contribution counts in more ways than we imagine.

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How you create impact

You will be the key link between our global KN Stations and customers, ensuring seamless communication and operational excellence. By monitoring live shipments and coordinating transportation, you will guarantee on-time performance and strengthen customer trust.

What we would like you to bring

  • Strong English communication skills
  • Proficiency in MS Office (Excel, PowerPoint)
  • High commitment, motivation, teamwork ability, flexibility, and strong self-organization
  • Open-mindedness towards new challenges
  • Strong ability to articulate clearly and effectively

What's in it for you

  • Analyze KPIs (internal and external)
  • Create performance overviews (weekly, monthly, quarterly)
  • Collaborate with international teams, both internal and external
  • Gain knowledge across different MOTs
  • Support KN Stations in various countries
  • Report on milestone completeness and timeliness
  • Provide reason coding for milestone reporting
  • Monitor live shipments
  • Coordinate transportation to ensure on-time performance compliance

Who we are

Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.

As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.

Apply now
H1B sponsor likely
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