Trading & Merchandising Specialist
About this role
MOO is all about making great design available to everyone. We do that by producing premium print and branded merchandise. But it’s as much about how we do it, leading with design, technology and sustainability.
Founded in 2004, we’ve come this far by being obsessed with the happiness of our customers. Along the way, we’ve built an award-winning and much-loved brand, with exceptional customer satisfaction and Trustpilot ratings. Those customers are typically small and medium-sized businesses based in North America, the UK, and Europe – businesses that, like us, value design and see the brand-building power of putting something real in people’s hands.
We’ve received the highest business award in Britain, ‘The Queen’s Award for Enterprise’. Part of Tech Nation’s ‘Future Fifty’, we’ve been profiled in the Financial Times, and ranked in the Guardian’s top 10 UK start-ups.
Today we are over 350 people, headquartered in the UK but with many of our people based in the USA and South Africa.
The Trading & Merchandising team is on a mission to keep our site performing at its best every single day. We are responsible for creating an exceptional onsite customer experience - from SEO optimization and promotional support to managing campaigns and landing pages - and turning those interactions into real results for the business. Working at the intersection of product, brand, and commerce, we ensure our site journeys are seamless, engaging, and consistently drive the growth of moo.com.
We’re looking for a commercially-minded Ecommerce Trading & Merchandising Specialist to join our growing team. This role is the "engine room" of our website - you’ll bridge the gap between strategy and execution, taking ownership of key site builds, trading streams, and optimization projects.
You’ll be a hands-on expert in our CMS, leading the build process, executing site changes, and analyzing performance to recommend the next round of improvements. If you love the intersection of data, design, and user experience, and you’re ready to take more autonomy over our digital storefront, we’d love to meet you.