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The Commercial Insurance (CI) Portfolio Insights Leader is responsible for delivering actionable insights to decision-makers including Portfolio Management, Line of Business, Industry Practice, Region, and other leaders across CI to support evidence-based decision-making and improve visibility into external market dynamics. This leader will partner with stakeholders to identify needs and collaborate with Data Engineering, Actuarial, Finance, and Analytics organizations across Chubb to deliver recurring reports, self-service analytical tools, automated monitoring, and deep-dive analyses.
Key Responsibilities:
Reporting: Develop and deliver recurring reports that provide clear insights into business performance and trends including growth, profitability, and mix of business.
Portfolio Monitoring: Own portfolio performance monitoring across production and profitability metrics, identifying trends, emerging risks, and underperforming areas across products, segments, brokers, and other relevant dimensions.
Automated Monitoring: Design and deliver automated monitoring capabilities that detect outliers and significant changes in trends.
Deep-Dive Analysis: Conduct deep-dive analyses to understand the drivers of portfolio performance, including rate inadequacy, rating factor drift, changes in risk mix, and underwriting or claims trends. Provide clear, objective portfolio recommendations to support business decisions and portfolio strategy.
Market Analysis: Use external data sources to produce recurring reports and analyses on CI’s competitive position, market share, and opportunity by line of business, segment, geography, etc.
Impact Analysis: Assess the impact of pricing changes and underwriting initiatives, determining whether actions have delivered the expected outcomes and identifying where further intervention is needed.
Collaboration: Act as a link between Pricing and Underwriting and Data & Analytics, translating actuarial insight into practical portfolio underwriting actions while balancing profitability objectives with commercial considerations.
Enhancements: Contribute to the development and enhancement of pricing tools, dashboards, and portfolio analytics capabilities.
Scenario modelling: Develop scenario-analysis capabilities to support business partners’ planning, forecasting, and decision-making processes.
Communication: Communicate portfolio performance, issues, and recommendations to key stakeholders, and support regular portfolio review and planning discussions.