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Jobs / Customer Service Team Lead in United States of America
1 hour agoBe an early applicant
Cranecompany·1 hour ago
1 hour agoBe an early applicant

Value Stream Team Leader

Piqua, United States of AmericaMid · 2-5 years

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About this role

LOCATION: Piqua, Ohio                                                                      

BUSINESS UNIT: Crane Pumps & Systems    

DEPARTMENT: Operations                                                     ��          

SEGMENT: Process Flow Technologies                                

REPORTS TO: Value Stream Supervisor                                             

                                                                    

BASIC FUNCTION:

The Value Stream Team Leader position is a core part of our Value Stream Organization. This role will work very closely with the associated supervisor to manage warehousing, machining (where applicable), material handling, assembling and testing operations within the given value stream. They will be responsible for coordinating activities to meet customer demand efficiently (lowest cost) and effectively (good Safety and Quality).

RESPONSIBILITIES AND DUTIES:

  • Owns and manages the KPI board
  • Monitors performance board throughout day, minimum once/hour
  • Ensure 5S standards are adhered to in area
  • Manage team member assignment sheet based on known absences
  • Manages Cell(s) huddle
  • Process/Shift start-up and control, i.e. ensure machines, tooling, gages, fixtures are ready, bins are stocked
  • Respond to random calls by team members
  • Confirm quality – routine checks
  • Cover absenteeism
  • Training and cross-training and tracking matrix
  • Work orders for quick maintenance
  • Ensure standardized work is followed (LPA’s)
  • Facilitate small group activities
  • On-going continuous improvement activities
  • Insure parts/materials are supplied to process    
  • Develops Hourly Leads and team members
  • Leads kaizen events for Cell(s)
  • Responsible for kaizen target sheet follow-up
  • Leads the “walk around” discussion
  • Root Cause elimination of Problems
  • Manages shift to shift handoff process
  • Other duties as assigned

QUALIFICATIONS AND SKILLS:

  • Related product and process experience.  Knowledge of general machining processes and tooling would be beneficial. 
  • Associate’s degree from four-year college or university; or two years related experience/training; or equivalent combination of education and experience. 
  • Natural sense of urgency
  • Basic troubleshooting and root cause identification capabilities.
  • Ability to manage multiple teams and cells.
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. 
  • Ability to write routine reports and correspondence
  • Ability to speak effectively before groups of customers or employees of an organization
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. 
  • Ability to compute rate, ratio, and percentage and to draw and interpret bar graphs. 
  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. 
  • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

This description has been designed to indicate the general nature and level of work being performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Crane Company. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, sexual orientation, general identity, national origin, disability or veteran status.

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