Vendor Relationship Manager II
About this role
Job Description
Vendor Relationships & Critical Escalations: Serve as the primary point of contact for vendor inquiries, invoice resubmissions, tax/banking updates, and corporate restructuring (e.g., name changes or acquisitions). Proactively manage supplier relationships from an invoicing and payment perspective. Immediately mitigate critical past-due notifications or disconnect notices by securing written commitments to prevent service disruptions.
Billing & Dispute Resolution: Direct complex billing issues to resolution and initiate cost-saving claims when billed amounts deviate from contractual terms. Identify and investigate billing discrepancies—including rate mismatches, unauthorized back-billing, charges for terminated services, and invalid future billings. Partner directly with suppliers to ensure uninterrupted service while disputes are actively addressed.
PO Lifecycle & Financial Operations: Oversee the funding lifecycle to guarantee timely invoice payments. Manage PO activity by monitoring low-fund conditions, evaluating foreign exchange (FX) impacts, consolidating purchase orders, and facilitating PO transfers or replacements.
Data Integrity & System Management: Maintain precise system records and ensure data integrity across Telecom Expense Management Systems, ERPs (SAP), buying tools, and internal database platforms. Collaborate with cross-functional partners to uphold data quality throughout the end-to-end process.
Cross-Functional Collaboration: Partner closely with negotiators, project managers, contracts, and corporate finance teams to enforce compliance with contracted commercial terms.
Basic Qualifications
Education: Bachelor’s degree in Finance, Accounting, Business Administration, or a related field.