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ritzcarltonyachtcollection·1 day ago

Voyage Product Lead - Asia & French Polynesia

SingaporeSenior · 6-10 yearsH1B likely

About this role

Join the Ritz-Carlton Yacht Collection:  Where Every Voyage is a Symphony of Luxury


Embark on an extraordinary journey with the Ritz-Carlton Yacht Collection, an exquisite extension of the renowned Ritz-Carlton brand, dedicated to redefining ultra-luxury hospitality at sea. As a "Lady or Gentleman" of our esteemed team, you'll be entrusted with the art of delivering the impeccable "Gold Standards" that have made the Ritz-Carlton an epitome of excellence across the globe.

 

The Essence of Excellence: The Gold Standards
The Gold Standards are the bedrock of the Ritz-Carlton experience, setting us apart in the industry and establishing a legacy of unparalleled service. These standards embody the values and culture that define our brand, and serve as the compass guiding our every endeavor.

 

The Employee Promise

At The Ritz-Carlton, our Ladies & Gentlemen are the most important resource in our service commitment to each other and our guests.

By applying the principles of trust, honesty, respect, integrity, and commitment, we empower and nurture talent to the benefit of each individual and the company.

The Ritz-Carlton fosters a culture where all are valued, quality of life is enhanced, individual aspirations are fulfilled, and The Ritz-Carlton Mystique is strengthened.

Join us on a journey where every day is a testament to the highest standard of luxury and service. Apply now and be part of an unparalleled legacy in hospitality.

Own Regional Product Strategy

  • Define how assigned destinations and regions should influence the guest experience.
  • Develop regional product strategies that leverage culture, geography, seasonality, and local context as sources of differentiation.
  • Establish a distinct identity and point of view for each region.
  • Ensure regional experiences remain aligned to broader brand and voyage principles.

Translate Destination Insight into Product Direction

  • Identify opportunities rooted in local culture, traditions, cuisine, storytelling, and experiences.
  • Define regional direction within food & beverage, entertainment, activities, events, and excursions rooted in local culture, traditions, cuisine, storytelling, and experiences.
  • Monitor regional travel trends, guest expectations, and competitive offerings.
  • Translate insights into product recommendations and innovation opportunities.
  • Serve as the organization's subject matter expert for assigned regions.

Shape Experience Development

  • Define how destination context informs programming, enrichment, culinary experiences, entertainment, and shoreside offerings.
  • Partner with Experience Design to ensure concepts authentically reflect regional identity.
  • Identify regional partners to develop experiences both onshore and onboard.
  • Collaborate with Voyage Design to ensure destination opportunities are reflected in itinerary planning and voyage architecture.
  • Contribute to seasonal and thematic experience development.

Support Voyage Planning & Programming

  • Create destination-inspired themes, narratives, and experience concepts.
  • Identify signature moments and destination-led opportunities.
  • Develop programming outlines and experience templates.

Drive Innovation & Differentiation

  • Identify emerging destinations, cultural trends, and guest interests.
  • Recommend opportunities that strengthen product differentiation.
  • Champion authentic and meaningful destination integration.
  • Continuously evolve regional products based on guest feedback and changing market dynamics.

Success Looks Like

  • Guests experience a clear sense of place throughout the journey.
  • Voyages feel meaningfully and appropriately differentiated across regions.
  • Destination influences are reflected throughout the guest experience.
  • Regional experiences feel authentic, curated, and distinctive.
  • New ideas and opportunities strengthen guest engagement and product differentiation.
  • The organization develops a deeper understanding of destination-driven product development.

What We're Looking For

Experience

  • 8–15+ years of experience in product development, destination strategy, hospitality, travel, tourism, cultural programming, or related fields.
  • Experience developing guest-facing products, experiences, or services.
  • Strong understanding of regional cultures, destinations, and travel trends.
  • Experience influencing cross-functional teams and complex stakeholder groups.

Skills & Capabilities

  • Strong product and guest experience instincts.
  • Deep curiosity about culture, travel, and emerging trends.
  • Exceptional storytelling capability.
  • Strong research and synthesis skills.
  • Ability to connect destination context to product strategy.
  • Commercial awareness balanced with guest-centric thinking.
  • Strong collaboration and influence skills.
  • Comfort operating in ambiguity and developing new ideas.

Ideal Backgrounds

  • Luxury travel and hospitality brands
  • Destination strategy and development
  • Luxury tour operators
  • Experience strategy and product development
  • Cultural institutions and experiential brands
  • Expedition, yacht, or cruise product development
  • Lifestyle and travel innovation teams

The Ritz-Carlton Yacht Collection is an Equal opportunity, inclusive employer and will consider all applicants for employment with the Company on the basis of merit, competence and qualifications without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, or any other category protected by federal, state, or local law.