Workers Compensation Administration Officer

Company Description

Do amazing work 

A career with Viva Energy is more than just a job. It’s a chance to join a group of people dedicated to supporting Australia’s evolving energy and convenience needs. We’re a leading retail, industrial and energy business, and we’ve been helping Australians reach their destination for more than 120 years.  

Our plans for the future support Australia’s energy transition to sustainable, lower carbon energy solutions. And our recent acquisitions of Coles Express and OTR, we provide Australians with outstanding convenience. 

At the heart of our plans is people power. People who want to grow and evolve with us. People with new perspectives, energy and passion to drive Viva Energy and their careers forward.  

About Viva Energy 

Join a team that values diversity. Viva Energy is a great place to be yourself. We believe in our people, trust in their positive intentions, and empower everyone to amplify their voice across the business. We value inclusion because that’s how we get the best outcomes. 

Awarded the WGEA Employer of Choice for Gender Equality for the past five years highlights that we are driven by our people and continuing our focus on making Viva Energy reflect the ever-changing face of Australia.  

Job Description

Make an impact where people matter most. Reporting to the National Workers Compensation Manager, this is an excellent opportunity for a highly organised and proactive administrator to join a collaborative team that plays a critical role in supporting the early intervention and recovery of our employees following a workplace injury.

The Workers Compensation Administration Officer is responsible for supporting the Workers Compensation and Workplace Relations teams with a broad range of administrative tasks. This role is ideal for someone who thrives in a fast-paced environment, enjoys working with multiple stakeholders, and takes pride in delivering high-quality administrative support while contributing to positive employee outcomes.

Responsibilities & Requirements

• Management of electronic data submissions for Victorian self-insurance.
• Accurate and complete data entry and management in the workers compensation claims system (Solv).
• Provide support to Workers Compensation Manager with continuous improvement projects.
• Manage end to end processing and payment of accounts.
• Ensure compliance with state-based legislation and self-insurance requirements.
• Management and timely processing of weekly compensation.
• Management of workers compensation inbox.
• Coordinate drug and alcohol testing.
• Assist with policy and process management for workers compensation and workplace relations.
• Provide ad hoc support to workers compensation and workplace relation teams.

Qualifications

• 2+ years’ experience in administration
• Demonstrated experience managing confidential information.
• Strong data entry and record management skills.
• Intermediate Microsoft Office skills, particularly Excel and Outlook.
• Excellent written and verbal communication skills.
• Ability to manage competing priorities and meet deadlines

Additional Information

We welcome applicants from diverse backgrounds including Aboriginal and Torres Strait Islander people and encourage and support diversity in our traditional and non-traditional roles.

Please note: This role is being sourced through Viva Energy Australia, therefore we will not be accepting applications via external recruitment agencies.

Please note that only candidates with full Australian working rights will be considered for this position.

Applications close 14 September 2026