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Jobs / Customer Service Team Lead in United States of America
16 days ago
Clumber·16 days ago
16 days ago

Yard Supervisor

White Lake, United States of AmericaMid · 2-5 years

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About this role

If you have previous management experience and thrive on remaining composed while multi-tasking in a fast-paced environment, this is a great opportunity for you! The Yard Supervisor role at Carter Lumber is a hybrid of administrative work and working in the lumber yard. This is not a desk job by any means – you will play a very active and vital role in the functioning of the lumber yard!  

Our Story 
Carter Lumber was founded in 1932 by W.E. Carter. For 90 years, we have strengthened our company by staying true to our values, which include honesty, hard work, and putting people first. What started as a single lumberyard in Akron, Ohio, is represented today by seven brands servicing professional builders and homeowners across thirteen states with more than 160 locations. Despite our growth, we are still a family-owned company. Our core values and our people-first culture remain the same. 

Description: 
Employee management, customer service and yard operations are the key components in this role. For employee management, you will be tasked with hiring, communicating, and disciplining. You will also be responsible for setting the proper example for all lumber yard employees to mirror. 
For customer service, it’s important to be willing to help customers as needed. This entails assisting them with the selection and loading of their materials with a friendly attitude. 
For yard operations, you will ensure that material is accurately pulled and staged for pickup and delivery. You will assist with dispatching by structuring the shipping of orders, including scheduling. You will be responsible for maintaining the inventory in the yard by conducting cycle counts and keeping the yard organized. You will ensure all yard policies are followed including sales, inventory, and safety. Finally, you will take charge of maintaining all equipment; scheduling vehicles for service and keeping up their maintenance schedules.

Requirements: 

  • Previous supervisory experience in customer service, preferably in a lumber yard  
  • Dispatch experience is a plus 
  • Ability to direct and train others effectively 
  • Familiarity with building materials 
  • Ability to be an effective team member and leader 
  • Experience using Microsoft Office, specifically Excel 
Benefits (full-time employees) 
  • Health, Dental, Vision (Single and Family Plans) available after 30 days of employment 
  • Short and Long-Term Disability 
  • Company-paid life insurance and AD&D 
  • Optional supplemental life insurance 
  • Company-match 401(k) 
  • Vacation time and paid holidays 
  • Vendor incentives 
  • Room for growth; we promote from within!
  • Military encouraged to apply!
H1B sponsor likely
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