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Jobs / Customer Service Team Lead in Canada
6 days ago
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Generalmotors·6 days ago
6 days ago

2027 Winter Co-op - Supervisor CCA

Oshawa, CanadaInternshipMid · 2-5 yearsCustomer Service Team Lead

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Must-have skills for this role

  • leadership
  • interpersonal skills
  • relationship management
  • communication skills

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What you'll do

  • Supervise hourly represented employees in a unionized environment
  • Implement Health & Safety laws, and promote a safe work environment
  • Ensure quality levels are maintained and improved every day
  • Maintain and exceed efficiency levels through continuous improvements
  • Effective use of personnel, material and equipment
  • Align with terms of local and national labour agreements
  • Maintain department records and complete various administrative tasks
  • Supervise and achieve business plan objectives and targets
  • Shift rotations and flexible to work weekends and overtime as required

What they're looking for

  • Pursuit of a Bachelors Degree in Supply Chain, Business, Commerce or Business Management, Finance, or equivalent
  • Able to work 40 hours per week in Canada and for 8, or 12 month term (consecutive semesters) starting January 2027
  • Willing to work in a plant environment and flexible hours (shift work, weekends, and overtime to meet business needs)
  • ENROLLED IN A CO-OP PROGRAM AND MEET THE PROGRAM’S ELIGIBILITY REQUIREMENTS. ALL STUDENTS MUST ALSO BE LEGALLY ENTITLED TO WORK IN CANADA.

Nice to have

  • Prior manufacturing experience, knowledge of production environments, and in automotive industry are considered assets
  • Previous supervisory, or team leading experience

Summarised by NextRaise from the employer’s description, which follows in full below.

Full description from employer

Job Description

Vacancy Status:
This posting is not for an existing vacancy within the organization and is open to new applications. (New Head Count)


AI Disclosure:
As part of the application process, Artificial Intelligence will be used in the hiring process for this role.


Work Arrangement:

This role is categorized as Onsite. This means the successful candidate is expected to report to Oshawa Assembly Plant five times per week at minimum, or other frequency dictated by the business.

About GM:

At General Motors we pride ourselves on designing, building and selling the world's best vehicles. We are seeking a new generation of visionaries to help launch bold engineering and business initiatives, and shape new directions for General Motors. As an intern or co-op student through our EXCEL (Exploring Careers through Experiential Learning) Program you will gain hands-on career specific experiences to maximize your real world potential.

The Role:

As a Supervisor, the individual is responsible for supervising a group of employees involved in production, or operations. The group is responsible for quality products in a safe, and timely manner! Also, the Co-Op student will be responsible for reducing costs, eliminating waste, and improving safety practices. Together with other Supervisors, you are part of a team supporting business objectives, and maintaining operation at a world-class level! Some of the problem-solving work is of a technical nature. This type of work requires the ability to make timely decisions within specified limits, that the individual can effectively cope with change, and can comfortably handle risk and uncertainty.

Furthermore, the Supervisor can expect to be collaborating on innovation challenges, interacting with industry leaders, attending professional trade events, and volunteering for community service activities.

Key Responsibilities:

  • Supervise hourly represented employees in a unionized environment

  • Implement Health & Safety laws, and promote a safe work environment

  • Ensure quality levels are maintained and improved every day

  • Maintain and exceed efficiency levels through continuous improvements

  • Effective use of personnel, material and equipment

  • Align with terms of local and national labour agreements

  • Maintain department records and complete various administrative tasks

  • Supervise and achieve business plan objectives and targets

  • Shift rotations and flexible to work weekends and overtime as required

Qualifications:

  • Pursuit of a Bachelors Degree in Supply Chain, Business, Commerce or Business Management, Finance, or equivalent)

  • Able to work 40 hours per week in Canada and for 8, or 12 month term (consecutive semesters) starting January 2027

  • Willing to work in a plant environment and flexible hours (shift work, weekends, and overtime to meet business needs)

Preferred Qualifications:

  • Prior manufacturing experience, knowledge of production environments, and in automotive industry are considered assets

  • Previous supervisory, or team leading experience

Desired Skills:

  • Outstanding leadership, interpersonal, and relationship management skills with the ability to effectively collaborate with varying levels of the organization

  • Excellent written and verbal communication skills with the ability to distill complex subjects to a wider audience

  • High level of integrity, ability to deal with ambiguity, takes initiative/self-directed

  • Evidence of strong character with integrity, honesty, accountability and trust

  • Consistently demonstrates innovative thinking that is customer-centric

  • Excellent project management skills and the proven ability to manage numerous projects at any given

  • Possess strong organizational, problem-solving, and analytical skills

  • Fundamental digital literacy including understanding of MS Word, Excel, Access, and PowerPoint

The salary range for this role is $4264- $4784 CAD. The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position.

THIS JOB IS NOT ELIGIBLE FOR RELOCATIONS BENEFITS. ANY RELOCATION COSTS WOULD BE THE RESPONSIBILITY OF THE SELECTED CANDIDATE.

GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP NOW OR IN THE FUTURE

NOTE - YOU MUST BE ENROLLED IN A CO-OP PROGRAM AND MEET THE PROGRAM’S ELIGIBILITY REQUIREMENTS.  ALL STUDENTS MUST ALSO BE LEGALLY ENTITLED TO WORK IN CANADA.

Accommodation is available for applicants with disabilities. Should you be contacted by General Motors of Canada Company, please advise if you require accommodation.

For more information about GM Canada, visit our website at www.gm.ca/careers


General Motors of Canada values diversity and is an equal opportunity employer.







About GM

Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

Why Join Us 

We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.

Non-Discrimination and Equal Employment Opportunities

General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.

We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire.

Accommodations

General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us or call us at 1-800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

Company

Generalmotors
Oshawa, Canada

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from Generalmotors's careers site·first seen 14 Sept 2026·last verified 14 Sept 2026·How we source jobs

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