4448 -Associate Director- Implementation Engineering

Engineering at Innovaccer 

With every line of code, we accelerate our customers' success, turning complex challenges into innovative solutions. Collaboratively, we transform each data point we gather into valuable insights for our customers. Join us and be part of a team that's turning dreams of better healthcare into reality, one line of code at a time. Together, we’re shaping the future and making a meaningful impact on the world.

About the Role

We are seeking a highly experienced Associate Director, Data Engineering & Analytics - Customer Success to lead our implementation and delivery organization for large health systems, payers, and provider groups. This leader will oversee a 40+ member multi-disciplinary team responsible for onboarding customers onto the Innovaccer platform and ensuring successful deployments with measurable outcomes.

The ideal candidate brings a rare combination of deep healthcare delivery expertise, strong technical grounding in healthcare data standards, proven large-scale delivery leadership, and exceptional operational and financial discipline. You will own end-to-end implementation outcomes, including delivery quality, timelines, data readiness, customer satisfaction, and the financial performance (margins) of the delivery organization.

A Day in the Life

You will lead and execute the enterprise data vision by aligning data strategy with business objectives, architecting scalable cloud-based data platforms, and building high-performing Data Engineering and Analytics teams. You will ensure strong governance, reliability, and cost efficiency while enabling trusted self-service analytics. In close partnership with executive stakeholders, you will translate strategic priorities into impactful data initiatives and support advanced analytics and AI/ML capabilities that drive enterprise-wide decision-making and growth.

• Data Strategy & Architecture
• Define and execute the company’s data engineering strategy
• Design scalable data platforms (data lakes, warehouses, streaming systems)
• Oversee cloud data infrastructure (AWS, Azure, GCP)
• Team Leadership
• Lead and grow data engineering teams
• Hire senior engineers and managers
• Establish engineering standards and best practices
• Platform & Infrastructure
• Oversee ETL/ELT pipelines
• Manage real-time and batch processing systems
• Ensure reliability, scalability, and security
• Cross-Functional Collaboration
• Partner with Data Science, Analytics, Product, and Engineering
• Align data architecture with business goals
• Support AI/ML and analytics initiatives
• Governance & Compliance
• Data quality frameworks
• Data governance policies
• Regulatory compliance (GDPR, HIPAA, etc.)

What You Need

• 12–18 years of experience in healthcare delivery, health IT, population health, or payer/provider operations.
• Deep expertise in healthcare data standards (HL7, FHIR, C-CDA, X12/EDI, Claims, Quality Measures).
• Proven success leading large delivery or implementation organizations (30 - 40 people).
• Strong financial acumen and experience owning delivery P&L and margin performance.
• Experience implementing complex healthcare data platforms, analytics solutions, or clinical systems at enterprise scale.
• Executive presence with ability to influence and communicate with customer CXOs.
• Demonstrated operational discipline, problem-solving, and accountability mindset.

• Experience in high-growth SaaS or healthtech environments.
• Familiarity with modern cloud data platforms (AWS/Azure/GCP).
• Strong understanding of value-based care, care management, risk adjustment, and quality programs.
• Certifications in program management, technical architecture, or healthcare informatics.

Benefits

Here’s What We Offer

• Generous Leaves: Enjoy generous leave benefits of up to 40 days.
• Parental Leave: Leverage one of industry's best parental leave policies to spend time with your new addition.
• Sabbatical: Want to focus on skill development, pursue an academic career, or just take a break? We've got you covered.
• Health Insurance: We offer comprehensive health insurance to support you and your family, covering medical expenses related to illness, disease, or injury. Extending support to the family members who matter most.
• Care Program: Whether it’s a celebration or a time of need, we’ve got you covered with care vouchers to mark major life events. Through our Care Vouchers program, employees receive thoughtful gestures for significant personal milestones and moments of need.
• Financial Assistance: Life happens, and when it does, we’re here to help. Our financial assistance policy offers support through salary advances and personal loans for genuine personal needs, ensuring help is there when you need it most.

Innovaccer is an equal-opportunity employer. We celebrate diversity, and we are committed to fostering an inclusive and diverse workplace where all employees, regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, marital status, or veteran status, feel valued and empowered.

Disclaimer: 

Innovaccer does not charge fees or require payment from individuals or agencies for securing employment with us. We do not guarantee job spots or engage in any financial transactions related to employment. If you encounter any posts or requests asking for payment or personal information, we strongly advise you to report them immediately to our HR department at px@innovaccer.com. Additionally, please exercise caution and verify the authenticity of any requests before disclosing personal and confidential information, including bank account details.

About Innovaccer

Innovaccer activates the flow of healthcare data, empowering providers, payers, and government organizations to deliver intelligent and connected experiences that advance health outcomes. The Healthcare Intelligence Cloud equips every stakeholder in the patient journey to turn fragmented data into proactive, coordinated actions that elevate the quality of care and drive operational performance. Leading healthcare organizations like CommonSpirit Health, Atlantic Health, and Banner Health trust Innovaccer to integrate a system of intelligence into their existing infrastructure, extending the human touch in healthcare. For more information, visit www.innovaccer.com.

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