Academic Counsellor

Job Role: Academic Counselor (Inside Sales)

Experience: 1- 6 years

Job Location: Hyderabad and Bangalore

Mode of work: Work from the office

Domain: Edtech

Key Responsibilities:

• Engage with prospective students via calls, emails, and online platforms to understand their educational goals and aspirations.
• Provide detailed information about our academic programs, admission procedures, curriculum, and career prospects to potential students.
• Use consultative sales techniques to guide students through the enrollment process, addressing their queries and concerns.
• Meet and exceed individual and team sales targets while maintaining high levels of customer satisfaction.
• Maintain accurate and updated records of student interactions and follow-ups using CRM software.
• Collaborate with the marketing team to develop effective strategies for lead generation and conversion.
• Stay updated on industry trends, competitors, and educational offerings to better assist prospective students.

Skills and Requirements:

• Bachelor’s degree or MBA in marketing or related field.
• Proven experience in inside sales, preferably in the education sector, with 1-5 years of relevant experience.
• Excellent communication and interpersonal skills with a customer-focused approach.
• Strong sales acumen and the ability to influence and guide prospective students effectively.
• Proficiency in CRM software and other sales-related tools.
• Goal-oriented mindset with the ability to work in a target-driven environment.