Accommodation Officer - Homeless Schemes
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What you'll do
- Provide an enhanced, proactive housing management service for customers in our temporary homeless accommodation
- Help our residents overcome barriers and prepare for more secure accommodation
- Assistance with income and benefits, personal housing plans, rent accounts and resolving tenancy issues and other barriers to seeking permanent accommodation
- Carrying out regular scheme inspections and undertaking health and safety tests
- Work on site every day to provide support for our residents
What they're looking for
- Experience of working in a similar role (supported housing, social housing, homelessness services or a care setting)
- Strong customer service skills with the ability to build trust and rapport
- A knowledge of welfare benefits and financial inclusion support
- The ability to work collaboratively with our partner organisation and external agencies
- The ability to work as part of a wider housing team whilst also operating independently
- Full UK driver's license and your own transport
- Basic DBS check
Nice to have
- A good knowledge of tenancy management would be preferred but not essential at appointment, resident support and safeguarding
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
Salary:
£27,000.00 - £30,000.00 Per year
We have a rewarding opportunity for a Temporary Accommodation Officer to join our team in Shaftesbury.
This is a full-time permanent role working in our temporary homeless accommodation schemes principally based at our 6 bedroom Temporary Accommodation project in Shaftesbury.
You’ll need to be able to work on site every day to provide support for our residents.
The role:
Our Temporary Accommodation Officers provide an enhanced, proactive housing management service for customers in our temporary homeless accommodation.
As a Temporary Accommodation Officer you’ll help our residents overcome barriers and prepare for more secure accommodation. This may include assistance with income and benefits, personal housing plans, rent accounts and resolving tenancy issues and other barriers to seeking permanent accommodation.
You’ll also be responsible for carrying out regular scheme inspections and undertaking health and safety tests.
What we're looking for
- Experience of working in a similar role. This could be a supported housing, social housing, homelessness services or a care setting.
- A good knowledge of tenancy management would be preferred but not essential at appointment, resident support and safeguarding
- Strong customer service skills with the ability to build trust and rapport
- A knowledge of welfare benefits and financial inclusion support
- The ability to work collaboratively with our partner organisation and external agencies
- The ability to work as part of a wider housing team whilst also operating independently.
You’ll need a full UK driver's license and your own transport.
Interview will take place in our Blandford Office on Friday 24th September.
We have some great benefits at SNG, including:
25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)
Chance to buy or sell holiday as part of our flexible benefits package
3 additional wellbeing days and 2 paid volunteering days
Generous matched pension scheme up to 12% and Life cover at 4x salary
Enhanced maternity/paternity/adoption pay
Options for private medical insurance, dental insurance and critical illness cover
Wellbeing discounts, including Gym Memberships and access to a 24/7 virtual GP service
At Sovereign Network Group, we are passionate about inclusion for all and creating a workplace where everyone can thrive. We are committed to our Equality Diversity and Inclusion strategy and believe that you can truly be yourself at SNG. Take a look at our careers site to learn more about us and our values.
Please note a Basic DBS check will be undertaken for the successful candidate.
Company
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