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Jobs / Support Operations Manager in United Kingdom
2 days ago
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Seetec Business Technology Centre·2 days ago
2 days ago

Accommodation Support Team Manager

Liverpool (, United KingdomFull-timeHybridSenior · 5-10 yearsSupport Operations Manager

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Top 10% of NextRaise users matched against Support Operations Manager roles in United Kingdom.

Must-have skills for this role

  • team management
  • offender management
  • coaching
  • risk assessment

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What you'll do

  • Lead, manage, coach and develop the team, ensuring the delivery of a high-quality service which meets the targets, standards and outcomes required
  • Ensure accommodation staff activities are appropriately risk assessed and adhere to health and safety policy and guidance
  • Encourage the development and maintenance of partnership working, and promote good public relations.
  • Identify and pursue business development opportunities that could be delivered by the accommodation team

What they're looking for

  • Detailed knowledge of local and national housing issues including social deprivation and legislation
  • Knowledge of the range and breadth of housing support providers
  • Experience of working holistically with partners to achieve effective outcomes
  • A comprehensive understanding of offender management and risk management
  • Experience line managing staff

Nice to have

  • Management qualification

Summarised by NextRaise from the employer’s description, which follows in full below.

Full description from employer

Job Role


We're looking for a Team Manager to join our Accommodation Support Team, working holistically with stakeholders to ensure our participants are fully supported with their housing needs.

You'll have operational responsibility of a team of Accommodation Support Officers, ensuring effective delivery of the Dynamic Framework Accommodation service both in custody and in the community. We'll need you to ensure the service is delivered effectively and efficiently to our participants at a high standard, whilst also participating in the development and implementation of organisation-wide strategies and objectives.

Our successful candidate will have highly effective communication skills and the ability to relate to people at all levels and in a variety of settings. Detailed knowledge of local and national housing issues (including social deprivation and legislation) and a knowledge of the range and breadth of housing support providers is required.

This is a rewarding opportunity that will allow you to utilise your skills to influence, support and encourage others to maximise their potential and build a better future.

In return for your dedication, knowledge, and commitment, we're offering a competitive salary of £31,082 - £38,852 per annum (dependent on experience) with these great benefits:

 

  • 25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy additional days)
  • 2 Volunteer Days
  • Pension - 5% Employee 5% Employer
  • Healthcare Cash Plan, incl. 3 x salary life assurance
  • Annual salary review
  • Refer a friend scheme
  • Free access to Benefit Hub - an online portal with access to a wide range of retail discounts, cycle to work scheme, and additional voluntary benefits

    Interested? There's an easy-to-apply route below to upload your CV! If you need any further information, talk to our experienced Internal Recruitment Team on 01702 595200.

    Communities and Education Division is part of an employee-owned organisation and we continually pride ourselves on our sense of community, both in the incredible work we do throughout UK and Ireland, and internally with our employee owners. People are at the front, centre and heart of every service we provide and each decision we make.

    What it means to be employee-owned.

    What our people say.

    Location: Hybrid working, managing our teams across south west region. Travel around the region is required when necessary to attend meetings etc. Expenses paid.

    Hours: Full-time, 37 hours per week (Mon-Fri)

    Contract: Permanent

    Closing Date: 30 June 2026
Key Responsibilities

 

  • Lead, manage, coach and develop the team, ensuring the delivery of a high-quality service which meets the targets, standards and outcomes required
  • Ensure accommodation staff activities are appropriately risk assessed and adhere to health and safety policy and guidance
  • Encourage the development and maintenance of partnership working, and promote good public relations.
  • Identify and pursue business development opportunities that could be delivered by the accommodation team
Skills and Experience

 

  • Detailed knowledge of local and national housing issues including social deprivation and legislation  
  • Knowledge of the range and breadth of housing support providers
  • Experience of working holistically with partners to achieve effective outcomes
  • A comprehensive understanding of offender management and risk management
  • Experience line managing staff or a Management qualification (desirable)
Additional Information

Communities is the Justice and Social Care division of Seetec, delivering tailored support to participants across a range of contracts, including as CFO Activity Hubs, Education, Training and Employment (ETE), Accommodation, Personal Wellbeing and Approved Premises. We believe that everyone should have the opportunity to build a better future, regardless their past choices or the challenges they face. 
 
We are committed to combining our knowledge, skills and talents across the justice and social care sectors to deliver services and interventions that overcome the barriers that hold people back from living more fulfilled lives. Ultimately, our aim is to equip individuals with the necessary skills needed to desist from offending, successfully reintegrate into to their local communities and address barriers to work.  
 
Seetec  is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff to share and uphold this commitment in conjunction with the requirements of the Prevent Duty and the positive promotion of modern British values.
 
You will be required to process a Disclosure and Barring Service (DBS) check. Seetec support the recruitment of ex- offenders and will not discriminate in anyway. Our full policy statement of Ex-Offenders can be found on our website under About us
 
Seetec  is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

Company

SC
Seetec Business Technology Centre
Liverpool (, United Kingdom

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from Seetec Business Technology Centre's careers site·first seen 24 Sept 2026·last verified 24 Sept 2026·How we source jobs

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