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Jobs / Customer Service Manager in India
1 month ago
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Vaynermedia·1 month ago
1 month ago

Account Director

Delhi NCR, IndiaFull-timeSenior · 6+ yearsCustomer Service Manager

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Must-have skills for this role

  • digital media planning
  • presentation skills
  • relationship building
  • people management

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Apply faster with autofill FREEvaynermedia uses Greenhouse - autofill it instead of retyping.careers.example.com/applyAutofillingFull namePriya SharmaEmailpriya.sharma@example.comPhone+49 30 1234567LocationBerlGet the extension

About this role

VaynerX
VaynerX is a family of companies building brands for the now. Founded by Chairman Gary Vaynerchuk in January 2017, the modern-day parent company is home to relevance-driving businesses including VaynerMedia, ChukMedia, Tamara Group, Gallery Media Group, Eva Nosidam Productions, Tingley Lane Trading, and VaynerSpeakers.

ABOUT VAYNERMEDIA
VaynerMedia is a global integrated creative and media agency, built for today's consumers. As the Modern Agency of Record, it understands the nuances of today's attention landscape, empowering brands to win attention, drive relevance, and deliver business results. Founded in 2009, by Gary Vaynerchuk, the independently owned agency operates in 15 offices worldwide, including Amsterdam, Bangkok, Chicago, New Delhi, Kuala Lumpur, London, Los Angeles, Mexico City, Miami, New York, Tokyo, Toronto, Singapore, and Sydney. VaynerMedia is part of the VaynerX family of companies.

The PITCH

Our amazing client partnership team is looking forward to collaborating with a “people first” Account Director to lead, add and grow multiple exciting accounts in our growing India market. This is a full-time role based in India with a reporting role to the Head of Client Partnerships India.


Here’s your first brief --

  • Big thinker yet hands-on in execution.
  • Exemplary track record of experience in the India market.
  • Natural entrepreneurial spirit and love for social media.
  • Overall leader who runs the day to day, keeping the wheels moving and your client and team motivated
  • Gatekeeper of the brand equity and quality control of work prior to it leaving the building.
  • Manages overall client’s business, ensuring that we are delivering for the client’s business everyday.
  • Identify and pursue opportunities to expand existing client relationships and contribute to new business development efforts. Participate in pitches and presentations to potential clients.
  • Navigate a portfolio of brands within a larger conglomerate or business group, and be deeply informed on the client’s business, including all campaign performance, any competitive, as well as product cycle
  • Deep and more proactive understanding of the client’s business outside of our campaigns or the marketing context.
  • Proactively identify needs of the client and business to sell-through incremental campaign opportunities to clients, that help them achieve the most efficient returns & results on their overall marketing dollars, while delivering best in class work that help grow client business
  • Strong foundational and working knowledge of creative and media across major digital and social channels. Well versed in common marketing and media principles with a strong understanding of the social media platforms and their ecosystems.

Your Experience

  • 6+ years of relevant work experience in the media or advertising field, including an account management experience in the advertising landscape.
  • Proven track record of successfully managing key client relationships and driving business growth
  • Competencies:
    • Business strategy, digital asset management, digital media planning and buying.
    • Proficiency in written, verbal and presentation skills.
    • Strategic sales planning, pipeline management, relationship building, digital market knowledge, negotiation skills, presentation skills, analytical skills.
    • People management
  • Worked with teams in complex, multi-geography, multi-cultural environments.

What you should know about VaynerMedia

Think “lab” and not “agency”. We get excited about solving business problems, not creating advertising for the sake of making advertising. Our entrepreneurship DNA runs deep. We’re willing to break rules, try new things, and test hypotheses if it means better understanding our craft. It’s fun!

Our environment (and pace) feels much more like a start-up than most agencies you might be used to. Hopefully that, and the opportunity to collaborate with the talented and enthusiastic crew, work with big brands excites you, as it does us. We can’t wait to meet you.

Company

Vaynermedia
Delhi NCR, India

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from Vaynermedia's careers site·first seen 10 Aug 2026·last verified 8 Sept 2026·How we source jobs

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