Account Manager

- Cultivating solid relationships with clients through the provision of exceptional after-sales service.

- Creating a positive onboarding experience for new clients.

- Regularly interacting with clients through telephone calls, email communications, or face-to-face meetings.

- Maintaining an accurate record of all existing and potential clients.

- Inspire repeat-business from clients.

- Responding to client inquiries in a timely and professional manner.

- Analyze performance data to offer clients data-driven business insights and at the same time, use those insights to improve our service offerings

- Ensure timely receivables and cash flow from clients

- Ensuring smooth functioning of the account internally to help meet all deliverables including coordination with design teams, media teams, managers, and other important stakeholders.

- Prepare timely team and client updates on all stages of project processes