Silverflow·2 days ago
2 days ago
Account Manager
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What you'll do
- You are the primary conduit between our product, technical account management, engineering and our partners & clients. You don't just coordinate; you help translate business goals into technical requirements.
- You will manage a portfolio of innovative merchants and PSPs, identifying upsell and cross-sell opportunities that align with their strategic scaling needs over the long term.
- You’ll educate clients on payments in a cloud-native environment and on optimisation to turn their payments into revenue drivers.
- You will champion clients internally at Silverflow. You’ll sit with our Product and Engineering teams to ensure the Silverflow roadmap reflects the "on-the-ground" reality for our clients.
- Own the post-sales lifecycle, from onboarding through to regular business reviews, contract renewals and the overall strategic relationship.
What they're looking for
- 3+ years in B2B Account Management or a similar commercial client-facing role (ideally fintech, SaaS, or high-growth tech), ready to take ownership of client growth.
- You don't need to code or perform technical configurations, but you are tech-fluent. You enjoy geeking out about technology, are naturally curious about how things work, and can translate technical concepts into commercial value.
- You should be available for international travel, bringing a commercial mindset focused on client retention, account expansion, and driving mutual business growth in a fast-paced tech scale-up environment.
- Finally, you have a proven track record of expanding client portfolios, managing renewals, and building successful, revenue-generating partnerships in your current or prior roles.
- As Silverflow is an office-first company, being located in the Netherlands and able to work onsite is essential for this role.
Nice to have
- It’s a plus if you know how card payments work.
Summarised by NextRaise from the employer’s description, which follows in full below.
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Who is Silverflow?
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Company
Silverflow
NL
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